Can IE users see my galleries?

W.W. Webster

I've had a couple of IE users (on corporate networks, BTW) report they can't get into my galleries. An example of the message the browser gives them is

Todd.jpg

I don't know if the problem is due to some kind of 'block' at their places of work, or otherwise. The gallery referred to is passworded, but the problem is occurring at both passworded and non-passworded galleries.

Can someone using IE please tell me if they can get into this gallery?

jfriend

W.W. Webster wrote:

I've had a couple of IE users (on corporate networks, BTW) report they can't get into my galleries. An example of the message the browser gives them is

Todd.jpg

I don't know if the problem is due to some kind of 'block' at their places of work, or otherwise. The gallery referred to is passworded, but the problem is occurring at both passworded and non-passworded galleries.

Can someone using IE please tell me if they can get into this gallery?

I can't get to any of your galleries on IE. I get the same error and I'm not going through work firewalls right now. Works fine in Firefox.

denisegoldberg

W.W. Webster wrote:

Can someone using IE please tell me if they can get into this gallery?

I can get into it with no errors. I'm at home (so no corporate firewall) running IE7 on Windows XP.

--- Denise

W.W. Webster

Thanks to both of you. That's a mixed message.

jfriend

W.W. Webster wrote:

I've had a couple of IE users (on corporate networks, BTW) report they can't get into my galleries. An example of the message the browser gives them is

Todd.jpg

I don't know if the problem is due to some kind of 'block' at their places of work, or otherwise. The gallery referred to is passworded, but the problem is occurring at both passworded and non-passworded galleries.

Can someone using IE please tell me if they can get into this gallery?

I see an interesting coding error in what looks like it's probably your nav bar. You have:

<*link rel="stylesheet" media="all" type="text/css" href="css/drop_variation.css" */>That translates to http://rosscollins.smugmug.com/gallery/css/drop_variation.css which is a weird file and generates errors on both IE and Firefox.

Is this your code? If so, where did you get it and what are trying to do with it?

W.W. Webster

jfriend wrote:

Is this your code? If so, where did you get it and what are trying to do with it?

'Yes', 'from one of the CSS sites as part of my nav bar coding', and 'I don't know'!

Can you deduce what its purpose is likely to be and kindly suggest what I should do about it?

jfriend

W.W. Webster wrote:

'Yes', 'from one of the CSS sites as part of my nav bar coding', and 'I don't know'!

Can you deduce what its purpose is likely to be and kindly suggest what I should do about it?

The first thing you should probably try is to remove it from your customizations. This is something you could use when on a custom web site where you can place files wherever you want, but not something you could use at Smugmug. On Smugmug's site, it is loading something, but it doesn't look like it could possibly be something you want here.

raebrown

I get the same error message using IE7 under Windows Vista. Your nav bar loads and then the error message pops up and the page aborts.

W.W. Webster

jfriend wrote:

The first thing you should probably try is to remove it from your customizations.

Thanks, John - that's what I'll do right away. As soon as I saw your post that was my inclination, but I thought I would just keep my powder dry until I had your further feedback.

Thanks for your interest in this. I test my site with nine (Mac-based) browsers, but not IE.

W.W. Webster

raebrown wrote:

I get the same error message using IE7 under Windows Vista.

Thanks Rae.

Will you (and others) please check again now?

Thanks

Andy

W.W. Webster wrote:

Thanks Rae.

Will you (and others) please check again now?

Thanks

Ross, you have the operation aborted problem, I'll have one of our specialists go in and fix your customizations (it's an easy fix, but hard for me to explain). No worries. Barb will get to it in a little while (she's away from her desk right this moment).

W.W. Webster

Andy wrote:

Ross, you have the operation aborted problem, I'll have one of our specialists go in and fix your customizations (it's an easy fix, but hard for me to explain). No worries. Barb will get to it in a little while (she's away from her desk right this moment).

Andy to the rescue.
Thanks!

jfriend

Andy wrote:

Ross, you have the operation aborted problem, I'll have one of our specialists go in and fix your customizations (it's an easy fix, but hard for me to explain). No worries. Barb will get to it in a little while (she's away from her desk right this moment).

In case this is anything else that needs to be fixed, there's all sorts of JavaScript in the CSS customization section.

W.W. Webster

jfriend wrote:

In case this is anything else that needs to be fixed, there's all sorts of JavaScript in the CSS customization section.

It's a real den of iniquity, isn't it? Don't head in there alone on a dark night.

Andy

jfriend wrote:

In case this is anything else that needs to be fixed, there's all sorts of JavaScript in the CSS customization section.

Makes sense, he's from the bottom of the world, eh?



No worries Ross, I spoke with Barb, she's a Super Hero and she'll get you fixed up.

W.W. Webster

Andy wrote:

Makes sense, he's from the bottom of the world, eh?

Barb

W.W. Webster wrote:

Andy to the rescue.
Thanks!

Hi

Can you check now and see if all is okay? I removed the script from your CSS customization. It seemed to be just extra stuff anyway, as you have it elsewhere, i.e., right-click protect message. I placed the right-click protect in the footer code box. I also made quite a few changes to your scripts for changing section titles, i.e., Featured galleries, Gallery Categories, and Selected Photos, aka popular photos.

Let me know! I checked in IE6 and 7 and did not have any problems now.

Andy

Barb wrote:

Hi

Can you check now and see if all is okay? I removed the script from your CSS customization. It seemed to be just extra stuff anyway, as you have it elsewhere, i.e., right-click protect message. I placed the right-click protect in the footer code box. I also made quite a few changes to your scripts for changing section titles, i.e., Featured galleries, Gallery Categories, and Selected Photos, aka popular photos.

Let me know! I checked in IE6 and 7 and did not have any problems now.

See? She IS a super hero!

W.W. Webster

Andy wrote:

See? She IS a super hero!

.. and scary with it! :whew

Thanks Barb.

Calling all IE users! Can I prevail upon you (including IE 7 users) to check my site again, please? :help

Dna

All fine now.

Good to see New Plymounth again, good old Tacky Nacky !!!

(I worked there for a couple of months. )

Andrew

W.W. Webster

Dna wrote:

All fine now.

Good to see New Plymounth again, good old Tacky Nacky !!!

(I worked there for a couple of months. )

Andrew

Thanks for the feedback Andrew.

Are you in the oil biz? :confused

Were you there long enough to see the mountain?

W.W. Webster

W.W. Webster wrote:

.. and scary with it! :whew

Thanks Barb.

Jeez, Barb! I just checked my customisation code after your makeover.

Could you pop over and give my office some of your TLC?

jfriend

Barb wrote:

Hi

Can you check now and see if all is okay? I removed the script from your CSS customization. It seemed to be just extra stuff anyway, as you have it elsewhere, i.e., right-click protect message. I placed the right-click protect in the footer code box. I also made quite a few changes to your scripts for changing section titles, i.e., Featured galleries, Gallery Categories, and Selected Photos, aka popular photos.

Let me know! I checked in IE6 and 7 and did not have any problems now.

Working for me now too!

Andy

W.W. Webster wrote:

Could you pop over and give my office some of your TLC?

We just had Barb fly out to HQ and decorate the new SmugMug Offices, she had a ball choosing photos from the 150,000,000 online at SmugMug

Barb's the greatest

W.W. Webster

jfriend wrote:

Working for me now too!

Thanks, and for your earlier help, Andrew.

W.W. Webster

Andy wrote:

... she had a ball choosing photos from the 150,000,000 online at SmugMug ...

.. so untangling and rehanging my customisation code was just a walk in the park!

Andy wrote:

Barb's the greatest

jfriend

What actually caused the problem?

Barb wrote:

Hi

Can you check now and see if all is okay? I removed the script from your CSS customization. It seemed to be just extra stuff anyway, as you have it elsewhere, i.e., right-click protect message. I placed the right-click protect in the footer code box. I also made quite a few changes to your scripts for changing section titles, i.e., Featured galleries, Gallery Categories, and Selected Photos, aka popular photos.

Let me know! I checked in IE6 and 7 and did not have any problems now.

Barb, what actually caused the problem?

Andy

jfriend wrote:

Barb, what actually caused the problem?

It's the IE Operation Aborted issue, in that thread. Specifically, this.

jfriend

Andy wrote:

It's the IE Operation Aborted issue, in that thread. Specifically, this.

OK, I was asking because I never found and still don't see any slideshow code on his page. I guess it could have been a related issue of other JavaScript executing too learly in the CSS section rather than in the footer.

Have you all ever considered adding a check for *script* tags in the CSS section when they save CSS changes to stop people from shooting themselves in the foot that way?

W.W. Webster

jfriend wrote:

I was asking because I never found and still don't see any slideshow code on his page.

That's correct, there wasn't any put there by me.

jfriend wrote:

I guess it could have been a related issue of other JavaScript executing too learly in the CSS section rather than in the footer.

Very likely, since that seems to be the essence of Barb's make-over

Andy

jfriend wrote:

OK, I was asking because I never found and still don't see any slideshow code on his page. I guess it could have been a related issue of other JavaScript executing too learly in the CSS section rather than in the footer.

Have you all ever considered adding a check for *script* tags in the CSS section when they save CSS changes to stop people from shooting themselves in the foot that way?

John there's more to it than just slideshow. It's any of the scripts, like the ones Ross uses to change the names of things. They have to be run after the page loads. That's what Barb fixed.

The JS in the CSS box didn't cause the IE Abort message- though it'd be nice if we could check for that