can't upload on Vista machine

richturk

Working on PC w/vista pre-installed.

First went into IE 7.0, tried to upload, and had to download java run-time. Java applet installed and ran. Now everytime I just go into the upload screen in Smugmug, IE 7.0 whole window just disappears(IE 7.0closes down)

So I tried Mozilla Firefox, using the universal drag and drop uploader. First I get some kind of vista error saying the desktop has to switch from aero due to incompatablitly. Then I go to "browse files", I can only click on one file in the directory dialog box and the window freezes up.

The only way I can upload now is the old uploader where you have 5 open boxes and have to pull out each file one at a time.MUST edit this...the uploader just hangs...I get the smugmug is uploading your files animation, but nothing is getting thru

pls advise.

Thank you

www.richturkphotos.com

richturk

addendum to my query
I got this pc in Feb and have in the past succesfully uploaded. I think this new install of Java may have screwed things up.

richturk wrote:

Working on PC w/vista pre-installed.

First went into IE 7.0, tried to upload, and had to download java run-time. Java applet installed and ran. Now everytime I just go into the upload screen in Smugmug, IE 7.0 whole window just disappears(IE 7.0closes down)

So I tried Mozilla Firefox, using the universal drag and drop uploader. First I get some kind of vista error saying the desktop has to switch from aero due to incompatablitly. Then I go to "browse files", I can only click on one file in the directory dialog box and the window freezes up.

The only way I can upload now is the old uploader where you have 5 open boxes and have to pull out each file one at a time.---MUST edit this...the uploader just hangs...I get the smugmug is uploading your files animation, but nothing is getting thru

pls advise.

Thank you

www.richturkphotos.com

Nikolai

richturk wrote:

Working on PC w/vista pre-installed.

Unfortunately, Vista is known to have all sorts of problems
However, only one of my customers (I mean: Star*Explorer users) has some issues with it (I'm working on a solution for him), at least I haven't heard from the rest of the 400+ crowd, and I know that quite a few guys have already switched.
Get the free trial and see if it works for you, the app footprint is negligible.
EDIT: Darn, I forgot... Site is down, the host company screwed up my DNS settings, it will take a day or two to clear :-(.
Drop me an email, I'll send you the latest install.

richturk

problem resolved
thanks Nikolai.

I wound up removing the Java program and reinstalling or updating to 1.6 and my problems w/both firefox and IE seem to be resolved.

rich turk
www.richturkphotos.com

bwg

richturk wrote:

I got this pc in Feb and have in the past succesfully uploaded. I think this new install of Java may have screwed things up.

yeah, you're on the right track. Uninstall the version of java you have and then go to www.java.com and install the latest version from there.

That should get you squared away.

edit: I see you did. nevermind

Nikolai

richturk wrote:

thanks Nikolai.

I wound up removing the Java program and reinstalling or updating to 1.6 and my problems w/both firefox and IE seem to be resolved.

rich turk
www.richturkphotos.com

Great, cool, glad you're back in business!