replacement photos

magicpicmagicpic Registered Users Posts: 527 Major grins
edited May 19, 2007 in SmugMug Pro Sales Support
If I change the crop on a photo...it has replacement what is replacement?
(2) Canon 20d, (1) canon 30d, 70-200is 2.8, tamron 17-50,canon 50mm 1.4
http://www.photographybywidget.com

Comments

  • dragon300zxdragon300zx Registered Users Posts: 2,575 Major grins
    edited May 17, 2007
    magicpic wrote:
    If I change the crop on a photo...it has replacement what is replacement?

    What are you changing the crop for? Is this a photo a customer ordered and you are now changing the crop before letting it print?

    This sounds like something for proof delayed shipping to me but when I go into my galleries and crop a photo I do not see anything that says replacement photo.
    Everyone Has A Photographic Memory. Some Just Do Not Have Film.
    www.zxstudios.com
    http://creativedragonstudios.smugmug.com
  • magicpicmagicpic Registered Users Posts: 527 Major grins
    edited May 17, 2007
    What are you changing the crop for? Is this a photo a customer ordered and you are now changing the crop before letting it print?

    This sounds like something for proof delayed shipping to me but when I go into my galleries and crop a photo I do not see anything that says replacement photo.


    yes, it is in the proof delay
    (2) Canon 20d, (1) canon 30d, 70-200is 2.8, tamron 17-50,canon 50mm 1.4
    http://www.photographybywidget.com
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 17, 2007
    magicpic wrote:
    If I change the crop on a photo...it has replacement what is replacement?
    If you replace the photo in the proof delay order screen, then you must re-adjust the crop, too. At least check the crop, to make sure it's still good thumb.gif
  • dragon300zxdragon300zx Registered Users Posts: 2,575 Major grins
    edited May 17, 2007
    magicpic wrote:
    yes, it is in the proof delay

    I haven't run into this yet so hopefully someone who has will back me up on this (or you can look through the proof delayed shipping thread for more details) but I'm assuming replacement is an option to click on.

    Once you get the crop how you want it if you hit replacement it should replace the photo with the new crop for printing.
    Everyone Has A Photographic Memory. Some Just Do Not Have Film.
    www.zxstudios.com
    http://creativedragonstudios.smugmug.com
  • magicpicmagicpic Registered Users Posts: 527 Major grins
    edited May 19, 2007
    Andy wrote:
    If you replace the photo in the proof delay order screen, then you must re-adjust the crop, too. At least check the crop, to make sure it's still good thumb.gif

    If I crop on the smug then should I do replacement ?
    (2) Canon 20d, (1) canon 30d, 70-200is 2.8, tamron 17-50,canon 50mm 1.4
    http://www.photographybywidget.com
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 19, 2007
    magicpic wrote:
    If I crop on the smug then should I do replacement ?
    You do not need to replace the file unless you've changed it on your end. If all you are doing is recropping, then you do not need to replace the file.
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