May 10th Maintenance

AndyAndy Registered Users Posts: 50,016 Major grins
edited May 12, 2007 in SmugMug Support
Advance notice: We expect to be using the full maintenance window this Thursday, May 10th. More details as they come, and if it changes, we'll let you know also.
Andy

Portfolio • Workshops • Facebook • Twitter

Comments

  • WirelessWireless Registered Users Posts: 162 Major grins
    edited May 9, 2007
    5/10/07 Maintenance Alert - Database & Network Upgrades
    We will be upgrading database & shuffling network components during the 5/10/07 maintenance window (Thursday 10:00pm to Friday 03:00am PDT). There will be a period in which the entire SmugMug site will be unavailable.

    Specifically, we will be transitioning some of our database infrastructure to newer, faster disk arrays, as well as shuffling some of our core network switches to better utilize our hardware. While we hope this won't take the entire window, please plan on a complete outage for the full five hours. If things go quicker than planned, we'll gladly end it as early as possible.

    Thanks for your patience, and sorry in advance for any inconvenience.
    wireless.SmugMug.com
  • pat.kanepat.kane Registered Users Posts: 332 Major grins
    edited May 10, 2007
    Wireless wrote:
    ...Specifically, we will be transitioning some of our database infrastructure to newer, faster disk arrays...

    I think I know what is following mwink.gif

    http://www.dgrin.com/showpost.php?p=512343&postcount=233
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 11, 2007
    bump
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • ChrisBlazeChrisBlaze Registered Users Posts: 54 Big grins
    edited May 11, 2007
    Do you guys not have a backup server to use while maintenance is being done?
    Visit my gallery

    www.chrisblaze.net
  • WirelessWireless Registered Users Posts: 162 Major grins
    edited May 11, 2007
    ChrisBlaze wrote:
    Do you guys not have a backup server to use while maintenance is being done?
    If only we had a single backup server... rolleyes1.gif

    Unfortunately they all must come down when you are working on the master database. We know it sucks, but sometimes it has to be done so that we can ensure data integrity.
    wireless.SmugMug.com
  • WirelessWireless Registered Users Posts: 162 Major grins
    edited May 11, 2007
    The time is approaching...
    wireless.SmugMug.com
  • onethumbonethumb Administrators Posts: 1,269 Major grins
    edited May 11, 2007
    We've begun. I'll post here any ETAs or other information as we get it.

    Hope you like our new Maintenance page. :)
  • BeachBillBeachBill Registered Users Posts: 1,311 Major grins
    edited May 11, 2007
    onethumb wrote:
    Hope you like our new Maintenance page. :)

    You've got a broken image on that page... ne_nau.gif
    Bill Gerrard Photography - Facebook - Interview - SmugRoom: Useful Tools for SmugMug
  • onethumbonethumb Administrators Posts: 1,269 Major grins
    edited May 11, 2007
    BeachBill wrote:
    You've got a broken image on that page... ne_nau.gif

    ?
  • fotodojofotodojo Registered Users Posts: 231 Major grins
    edited May 11, 2007
    I spotted a spelling mistake but no broken image =)
    Tonight, we're upgrading the disk storage arrays on our databases and our network. That sounds techincal, but all it really means is that SmugMug will be faster than ever when we're finished.
    fotodojo.org | thespork.org | Blown Out Comic Strip
  • BeachBillBeachBill Registered Users Posts: 1,311 Major grins
    edited May 11, 2007
    onethumb wrote:
    ?
    Click on one of the photo links at the top of dgrin, for example http://dgrin.smugmug.com/gallery/2605319 or try to view a photo or any other customer's gallery... for example a gallery http://gallery.primarycolors.com/Cars/295341 or photo http://primarycolors.smugmug.com/gallery/1866985/1/149380486

    I just looked at the source of the page. Either add a base href="http://www.smugmug.com/" tag to the head section, or fully qualify the css and image links to fix the problem.
    Bill Gerrard Photography - Facebook - Interview - SmugRoom: Useful Tools for SmugMug
  • devbobodevbobo Registered Users, Retired Mod Posts: 4,339 SmugMug Employee
    edited May 11, 2007
    BeachBill wrote:
    Click on one of the photo links at the top of dgrin, for example http://dgrin.smugmug.com/gallery/2605319 or try to view a photo or any other customer's gallery... for example a gallery http://gallery.primarycolors.com/Cars/295341 or photo http://primarycolors.smugmug.com/gallery/1866985/1/149380486

    should work now :D
    David Parry
    SmugMug API Developer
    My Photos
  • devbobodevbobo Registered Users, Retired Mod Posts: 4,339 SmugMug Employee
    edited May 11, 2007
    fotodojo wrote:
    I spotted a spelling mistake but no broken image =)

    great image Jon wings.gifbarbwings.gif
    David Parry
    SmugMug API Developer
    My Photos
  • BeachBillBeachBill Registered Users Posts: 1,311 Major grins
    edited May 11, 2007
    devbobo wrote:
    should work now :D

    ...or put a slash at the beginning of the css and image links (which I see is how you fixed it)... THANKS.
    Bill Gerrard Photography - Facebook - Interview - SmugRoom: Useful Tools for SmugMug
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited May 11, 2007
    onethumb wrote:
    We've begun. I'll post here any ETAs or other information as we get it.

    Hope you like our new Maintenance page. :)
    That new image on the page made me smile. Who of you guys is responsible for that candid shot of your new farmer with that big grin watering your server farm?! Who is he anyways? :D


    All the best for the maintenance,
    Sebastian
    Sebastian
    SmugMug Support Hero
  • DalantechDalantech Registered Users Posts: 1,519 Major grins
    edited May 11, 2007
    onethumb wrote:
    We've begun. I'll post here any ETAs or other information as we get it.

    Hope you like our new Maintenance page. :)

    It looks really good!!
    My SmugMug Gallery

    Looking for tips on macro photography? Check out my Blog: No Cropping Zone.
  • devbobodevbobo Registered Users, Retired Mod Posts: 4,339 SmugMug Employee
    edited May 11, 2007
    rainforest1155 wrote:
    That new image on the page made me smile. Who of you guys is responsible for that candid shot of your new farmer with that big grin watering your server farm?! Who is he anyways? :D


    All the best for the maintenance,
    Sebastian
    Jon (aka fotodojo) thumb.gif
    David Parry
    SmugMug API Developer
    My Photos
  • onethumbonethumb Administrators Posts: 1,269 Major grins
    edited May 11, 2007
    onethumb wrote:
    We've begun. I'll post here any ETAs or other information as we get it.

    Hope you like our new Maintenance page. :)

    Ran into some snags (don't we always!), but things are cooking along now.

    I'm looking at a 2AM Pacific finish time for the DB copy, and hope to have the servers back online some short time after that, after I verify things are golden.

    Not sure how Andrew is coming on the network stuff, but I expect he'll finish before I do.

    More as I get it...
  • mcgilmcgil Registered Users Posts: 110 Major grins
    edited May 11, 2007
    Nice farmer dude watering the servers :)

    Would be cool to be able to get that downtime message in a language of choice too !

    Thanks,
  • benrowlandbenrowland Registered Users Posts: 33 Big grins
    edited May 11, 2007
    unprofessional image
    i'm really not liking the image of the green guy watering the computers. it just doesn't look professional, and i think i would prefer just basic text explaining whats going on.
  • mmousemmouse Registered Users Posts: 25 Big grins
    edited May 11, 2007
    benrowland wrote:
    i'm really not liking the image of the green guy watering the computers. it just doesn't look professional, and i think i would prefer just basic text explaining whats going on.

    Awww... I really like the farmer. :)
    » http://mmouse.smugmug.com/ :thumb
  • onethumbonethumb Administrators Posts: 1,269 Major grins
    edited May 11, 2007
    onethumb wrote:
    Ran into some snags (don't we always!), but things are cooking along now.

    I'm looking at a 2AM Pacific finish time for the DB copy, and hope to have the servers back online some short time after that, after I verify things are golden.

    Not sure how Andrew is coming on the network stuff, but I expect he'll finish before I do.

    More as I get it...

    I'm done and ready with the database upgrade. Guess I was wrong about Andrew, waiting on him for turning the site back on. Stay tuned....
  • onethumbonethumb Administrators Posts: 1,269 Major grins
    edited May 11, 2007
    onethumb wrote:
    I'm done and ready with the database upgrade. Guess I was wrong about Andrew, waiting on him for turning the site back on. Stay tuned....

    ... and I believe we're done. Checking everything out now.

    Thanks for your patience, everyone!
  • richWrichW Registered Users Posts: 941 Major grins
    edited May 12, 2007
    benrowland wrote:
    i'm really not liking the image of the green guy watering the computers. it just doesn't look professional, and i think i would prefer just basic text explaining whats going on.
    headscratch.gif I thought Jon's images are professional. At least I think so........:D
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 12, 2007
    benrowland wrote:
    i'm really not liking the image of the green guy watering the computers. it just doesn't look professional, and i think i would prefer just basic text explaining whats going on.
    Hi, we're having some fun while we do what we've got to do. Life's too short for dull, boring sameness.
    Andy

    Portfolio • Workshops • Facebook • Twitter
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