Still Processing 30 Minutes Laters

iklimoniklimon Registered Users Posts: 163 Major grins
edited May 29, 2007 in SmugMug Pro Sales Support
I uploaded three test JPGs into this gallery and now, 30 minutes later the photos are still processing. These were all small JPGs (800k-2MB). I'm getting ready to upload a few thousand photos and can't have this going on. I've got a ton of anxious parents waiting to see their kids playing baseball from the weekend and need these galleries up ASAP.

Here is the gallery: http://klimonphoto.smugmug.com/gallery/2921614

Any ideas what might be going on?
Ian Klimon
www.klimon.com

Comments

  • iklimoniklimon Registered Users Posts: 163 Major grins
    edited May 29, 2007
    iklimon wrote:
    I uploaded three test JPGs into this gallery

    You know why I had to do this? Because you can't set pricing on a gallery that has no photos. Custom Pro Pricing should be able to be accessed through the CUSTOMIZE gallery menu.
    Ian Klimon
    www.klimon.com
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 29, 2007
    iklimon wrote:
    You know why I had to do this? Because you can't set pricing on a gallery that has no photos. Custom Pro Pricing should be able to be accessed through the CUSTOMIZE gallery menu.
    You can move a photo to that gallery, then move it back... sorry for the processing delay today, we're working on it as best and fast as we can.
  • nipprdognipprdog Registered Users Posts: 660 Major grins
    edited May 29, 2007
    iklimon wrote:
    You know why I had to do this? Because you can't set pricing on a gallery that has no photos.

    actually, you can. when you create the gallery, you can set the pricing to match one of your other galleries. It might not be exactly what you want, but its better than pricing it at cost. mwink.gif
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