Downloads and invoice

BaggyBaggy Registered Users Posts: 55 Big grins
edited June 5, 2007 in SmugMug Pro Sales Support
Hi all

New to smugmug and I am considering the pro option.

As most of my clients are account clients...
What I need is a digital download system where a client can download an original image, I should then get an email so that I can invoice the client.


Is this doable or is it in the pipeline?

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited June 4, 2007
    Baggy wrote:
    Hi all

    New to smugmug and I am considering the pro option.

    As most of my clients are account clients...
    What I need is a digital download system where a client can download an original image, I should then get an email so that I can invoice the client.


    Is this doable or is it in the pipeline?

    You can do the downloads directly through our shopping cart, no need for invoicing. The client pays, and then gets the original image.

    http://www.smugmug.com/help/sell-digital-downloads
  • BaggyBaggy Registered Users Posts: 55 Big grins
    edited June 4, 2007
    Andy wrote:
    You can do the downloads directly through our shopping cart, no need for invoicing. The client pays, and then gets the original image.

    http://www.smugmug.com/help/sell-digital-downloads

    Hi Andy

    I do not want the client to pay, I do want to invoice them.

    For instance the marketing manager may want half a dozen images on behalf of his company, he will not want to pay. He will want an invoice at the end of the month made out to his company.

    Does that make sense?
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited June 4, 2007
    Baggy wrote:
    Hi Andy

    I do not want the client to pay, I do want to invoice them.

    For instance the marketing manager may want half a dozen images on behalf of his company, he will not want to pay. He will want an invoice at the end of the month made out to his company.

    Does that make sense?
    Hi, okay.

    You'll want to have a gallery where you enable originals then. We don't have a way for you to get an automatic email, if they get the original though, I'm sorry. We do, if you use our shopping cart.
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited June 4, 2007
    Baggy wrote:
    I do not want the client to pay, I do want to invoice them.
    Just put your email address on the site and ask your customers to email you with their address for the invoice and what photos they want to buy. Then you set a private gallery for them up and sent them the link, where they can download the original. It's a bit more complicated, but it's the only possiblity I see right now.

    Sebastian
    Sebastian
    SmugMug Support Hero
  • BaggyBaggy Registered Users Posts: 55 Big grins
    edited June 4, 2007
    Hi Andy
    Andy wrote:
    You'll want to have a gallery where you enable originals then.
    I have been testing that and locking the originals until the clients tell me which images they want, I then unlock them for download. A tad clumsy and slow if I am out of the office.

    Andy wrote:
    We don't have a way for you to get an automatic email, if they get the original though, I'm sorry.
    That is a shame :-(
    Maybe in the future you could consider that as an option, maybe with
    a, tiny, fee per download?
  • BaggyBaggy Registered Users Posts: 55 Big grins
    edited June 4, 2007
    Hi, again, Sebastian
    Like Andy said you can give them a link to a private gallery after they requested a photo via email from you, where they can download the original and you can sent them the invoice. It's a bit more complicated, but it works right now.
    Sebastian
    I guess that will work for now, the problem is I am often on location which slows delivery down, not a huge problem. I am just looking at options :-)
  • pat.kanepat.kane Registered Users Posts: 332 Major grins
    edited June 5, 2007
    Baggy wrote:
    Maybe in the future you could consider that as an option, maybe with a, tiny, fee per download?
    I'm not sure I'm following what you're asking.

    You can limit galleries to individual clients by using passwords, sharegroups, etc. By granting them access, they agree to your rate structure.

    Then you can set your "tiny fee per download" by pricing your digital download at a penny. This would record the transaction and allow you to initiate an invoice at month end.
  • BaggyBaggy Registered Users Posts: 55 Big grins
    edited June 5, 2007
    Hi Pat
    Hi Pat
    pat.kane wrote:
    I'm not sure I'm following what you're asking.
    Sorry, I will try to explain more clearly
    pat.kane wrote:
    You can limit galleries to individual clients by using passwords, sharegroups, etc.
    Yup I have got that TVM :D
    pat.kane wrote:
    Then you can set your "tiny fee per download" by pricing your digital download at a penny. This would record the transaction and allow you to initiate an invoice at month end.
    I am selling to existing clients businesses not the public.
    These are commercial customers who have accounts with me, they are large businesses and I deal with PR or marketing buyers within the company.They do not expect to have to pay online using either a credit card or paypal. They expect to be able to purchase an image and then receive an invoice.

    If I read your suggestion correctly even if I set the price at a penny they would still have to use a credit card etc to pay at the point of purchase.
    At the full price the buyer (an employee of the company) would have to pay and nthen reclaim the cost from his employer. They will not want to do this.

    Have I explained that any better?
    Am I missing something about the online purchasing?

    Best wishes
    Mark
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited June 5, 2007
    Baggy wrote:
    If I read your suggestion correctly even if I set the price at a penny they would still have to use a credit card etc to pay at the point of purchase.[...]
    Am I missing something about the online purchasing?
    Mark,
    yes, that's right - they would still have to enter there credit card. There's no way around it using the smugmug shopping cart.

    Maybe it's possible to do zero-cost transactions over paypal or maybe some other 3rd party service that you could integrate into smugmug? That would be a possibility.

    Any Paypal guys hanging around here who can check on this?

    Sebastian
    Sebastian
    SmugMug Support Hero
  • BaggyBaggy Registered Users Posts: 55 Big grins
    edited June 5, 2007
    Hi
    Mark,
    yes, that's right - they would still have to enter there credit card. There's no way around it using the smugmug shopping cart.

    Maybe it's possible to do zero-cost transactions over paypal or maybe some other 3rd party service that you could integrate into smugmug? That would be a possibility.

    Any Paypal guys hanging around here who can check on this?

    Sebastian

    It is not a big deal for me, the current method of uploading and then getting the client to choose does mean that I do not have to finish the files until I know which images that they want. It save spotting, retouching and fully correcting every image.

    I was just looking at options:D

    It does mean that, as yet, I cannot see a reason to upgrade my smugmug account to "pro"

    Thanks to all who have answered
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