Currency Killer

Peter_WigginsPeter_Wiggins Registered Users Posts: 2 Beginner grinner
edited June 8, 2007 in SmugMug Pro Sales Support
All,

This is my first post here and you never know, maybe my last although I hope not!

I was given a Smugmug recommendation by a colleague as I intend to setup a print ordering website here in the UK. I was quite impressed reading through all the instructions etc until:-

You can only be billed in dollars??? You have to be kidding! I run another ecommerce site powered by Plimus and you can actually pay in gold if you wish.

So this has killed the project stone dead. How can I expect a UK customer ordering a print taken in the UK based on UK marketing, to be billed in dollars?

I know there have been other posts here about this but please tell me you have multiple currency billing in the pipeline.

Peter

Comments

  • carolinecaroline Registered Users Posts: 1,302 Major grins
    edited June 7, 2007
    Peter_Wiggins wrote:
    All,

    This is my first post here and you never know, maybe my last although I hope not!

    I was given a Smugmug recommendation by a colleague as I intend to setup a print ordering website here in the UK. I was quite impressed reading through all the instructions etc until:-

    You can only be billed in dollars??? You have to be kidding! I run another ecommerce site powered by Plimus and you can actually pay in gold if you wish.

    So this has killed the project stone dead. How can I expect a UK customer ordering a print taken in the UK based on UK marketing, to be billed in dollars?

    I know there have been other posts here about this but please tell me you have multiple currency billing in the pipeline.

    Peter

    Hello Peter,
    I'm also in the UK and have taken an interest in this for obvious reasons. Regretably if you read the posts ( I don't have an specific reference) I think you will find this doen't even feature on a 'to do list' for Smugmug.
    Caroline
    Mendip Blog - Blog from The Fog, life on the Mendips
    www.carolineshipsey.co.uk - Follow me on G+

    [/URL]
  • Peter_WigginsPeter_Wiggins Registered Users Posts: 2 Beginner grinner
    edited June 7, 2007
    caroline wrote:
    Hello Peter,
    I'm also in the UK and have taken an interest in this for obvious reasons. Regretably if you read the posts ( I don't have an specific reference) I think you will find this doen't even feature on a 'to do list' for Smugmug.
    Caroline

    Shame, I have seen some other posts too and hoped that mine would bring the discussion up again. Looks like I'm going to have to look for another gallery/fulfillment company.

    Peter
  • carolinecaroline Registered Users Posts: 1,302 Major grins
    edited June 8, 2007
    Peter_Wiggins wrote:
    Shame, I have seen some other posts too and hoped that mine would bring the discussion up again. Looks like I'm going to have to look for another gallery/fulfillment company.

    Peter
    Peter, I was suprised that you had not received any response when I looked at your post.
    Perhaps you would let us know who you look at and choose, this is a topic of interest to others outside the US but not in the UK.
    I'm sorry if you decide not to stay, Smugmug is in all other ways quite an exceptional setup.

    Caroline
    Mendip Blog - Blog from The Fog, life on the Mendips
    www.carolineshipsey.co.uk - Follow me on G+

    [/URL]
  • dragon300zxdragon300zx Registered Users Posts: 2,575 Major grins
    edited June 8, 2007
    Hi Peter,

    I'm sorry your post has been missed up until now (Andy is out of town at the moment). I'm sure you have already read the other threads as you have mentioned (and this issue has been covered allot), and I can assure you this isn't a concern smugmug is ignoring. The problem is the difficulties associated with upgrading a cart system. Regular site upgrades (especially for web 2.0 sites that are very application driven) are very complicated at times as one single misplaced " could potentially throw off the entire system (my developers have done it to several of my important applications (my day job not smug related of course) more than once and that’s never a fun call to have to answer when one of my end users calls). With a shopping cart it's even worse, because now we aren't just talking about generic information, we are talking financial information. There is no room at all for there to ever be a mistake with an application like that. Besides crashing the system, in a financial application like the shopping cart, it could also leak out tons of normally extremely secure information (We have actually had discussions in the MYOB forum about other companies that don't take this as seriously and how we have all found each others personal information on this other companies site) that smug just isn't comfortable risking.

    I understand your concern and I know the guys at smug do as well, and it is something they take seriously. But hopefully given my explanation you can understand why this isn't an easy thing to just implement over night and why it's not something they can say is coming soon when in reality they have no idea how long this would truly take to put into affect. I have to say I like that smug doesn't setup unreal expectations like allot of companies do. And I have to say I haven't found a post that says this will never be delt with, it's just not something they can put a timeframe on.
    Everyone Has A Photographic Memory. Some Just Do Not Have Film.
    www.zxstudios.com
    http://creativedragonstudios.smugmug.com
  • David TomicDavid Tomic Registered Users Posts: 50 Big grins
    edited June 8, 2007
    Join the club Peter!

    http://www.dgrin.com/showthread.php?t=38154

    There's actually some decent information on page 4 ... but don't try and hold your breath!
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