Can't load anything Smugmug

StormdancingStormdancing Registered Users Posts: 917 Major grins
edited June 25, 2007 in SmugMug Support
Anyone else having problems?
Dana
** Feel free to edit my photos if you see room for improvement.**
Use what talents you possess: the woods would be very silent if
no birds sang there except those that sang best.
~Henry Van Dyke

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited June 25, 2007
    Anyone else having problems?
    Hi, can you be really specific, Dana - what errors, what browser, tell us more, more :)

    Thanks.
  • StormdancingStormdancing Registered Users Posts: 917 Major grins
    edited June 25, 2007
    Nothing loads.
    No pictures hosted at SM on this forum

    No Blabla.smugmug.com

    No www.smugmug.com

    Other websites load fine - like www.dgrin.com etc.

    Firefox


    Pinging hera.smugmug.com [63.81.134.23] with 32 bytes of data:

    Request timed out.
    Request timed out.
    Dana
    ** Feel free to edit my photos if you see room for improvement.**
    Use what talents you possess: the woods would be very silent if
    no birds sang there except those that sang best.
    ~Henry Van Dyke
  • BarbBarb Administrators Posts: 3,352 SmugMug Employee
    edited June 25, 2007
    Nothing loads.
    No pictures hosted at SM on this forum

    No Blabla.smugmug.com

    No www.smugmug.com

    Other websites load fine - like www.dgrin.com etc.

    Firefox


    Pinging hera.smugmug.com [63.81.134.23] with 32 bytes of data:

    Request timed out.
    Request timed out.

    Hi Dana,

    Hmmm, something blocking your connection for sure. Any firewall or security software that you are running?

    Can you run a traceroute for us and post the results here?

    http://www.smugmug.com/gallery/2959046
    Barb
    Smug since 2006
    SmugMug Help
    PhotoscapeDesign
  • StormdancingStormdancing Registered Users Posts: 917 Major grins
    edited June 25, 2007
    OK been on hold with ISP (TDS Internet) for about an hour and finally got tech support. Seem my ISP was having problems and after they reset my connection there all is well again. They are backlogged with calls, so it's not just me.

    Thank for the replies.
    Dana
    ** Feel free to edit my photos if you see room for improvement.**
    Use what talents you possess: the woods would be very silent if
    no birds sang there except those that sang best.
    ~Henry Van Dyke
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited June 25, 2007
    OK been on hold with ISP (TDS Internet) for about an hour and finally got tech support. Seem my ISP was having problems and after they reset my connection there all is well again. They are backlogged with calls, so it's not just me.

    Thank for the replies.
    Thanks for the follow up Dana. Sorry you are having troubles though!
  • BarbBarb Administrators Posts: 3,352 SmugMug Employee
    edited June 25, 2007
    OK been on hold with ISP (TDS Internet) for about an hour and finally got tech support. Seem my ISP was having problems and after they reset my connection there all is well again. They are backlogged with calls, so it's not just me.

    Thank for the replies.

    Dana,

    Glad it's working again!
    Barb
    Smug since 2006
    SmugMug Help
    PhotoscapeDesign
  • StormdancingStormdancing Registered Users Posts: 917 Major grins
    edited June 25, 2007
    Brief episode of conectile dysfunction and I panic rolleyes1.gifrofl

    Thanks everyone.
    Dana
    ** Feel free to edit my photos if you see room for improvement.**
    Use what talents you possess: the woods would be very silent if
    no birds sang there except those that sang best.
    ~Henry Van Dyke
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