Processing images

GarethLewin

Lately every time I upload to smugmug it takes ages to process all the images in the gallery.

It used to be instant.

Is this a bug, or an expected change in the service?

Dalantech

Very slow for me as well today

The images at the end of this page (and the two on the next) almost seem stuck: http://dalantech.smugmug.com/gallery/1467293#P-14-15

ivar

Hi Guys,

It appears to be something on our side, we are looking in to this.

I'm sorry for the inconvenience. Thanks for letting us know!

Dalantech

ivar wrote:

Hi Guys,

It appears to be something on our side, we are looking in to this.

I'm sorry for the inconvenience. Thanks for letting us know!

The three images that I posted have processed :cool

ivar

The problem is fixed. It may take a few minutes for all images to be processed, but everything should be back to normal shortly.

My apologies for the inconvenience. Thanks for your patience!

Andy

GarethLewin wrote:

It used to be instant.

Actually, for our first few years, it used to have a lag. Then, Don did some new SmugSorcery combined with a $$$$-load of image processing servers, and then it became essentially "instant." - Sorry for the hassle today. Dunno the cause, but we got an engineer out of bed and got him to get things back on track. Images will process and things should be back to normal fast

rundadar

Still 'Processing Image' for me (after ~8 hours)

http://rundadar.smugmug.com/gallery/2166194#169354166