Slow uploads any suggestions

PuR HART

in the past i could upload 5 gigs in no time now i am trying to up 2 gigs and it has taking me 6 hrs and still going any suggestions thanks alot

SteveM

PuR HART wrote:

in the past i could upload 5 gigs in no time now i am trying to up 2 gigs and it has taking me 6 hrs and still going any suggestions thanks alot

Hi,

There could be a number of reasons for this, but it's hard to guess as to what "no time" might have been. My guess is that your ISP was likely slow with enforcing their upload cap, then finally caught on. Typical 'good' broadband might allow for a 768kbps upstream, which translates to about 84k/sec. SmugMug should be able to handle anything you can throw at it, though.

If you could run some diagnostics for us, we'll be sure to check things out for you. If you could start by doing a speed test for us: http://smugmug.speedtest.net
We are the San Jose pyramid. Please drop us a line at help@smugmug.com with the results, just to be sure we don't reveal your IP or anything publically. After we have a look at these, we'll probably have you run a few more tests to see if there are any connection issues. We'll do our best to get you fixed up!

BGtom

So my connection is totally slow, then...
Hello!

"...768kbps upstream, which translates to about 84k/sec..." should I understand this to mean, then, that my 384kps connection is really like 50k/sec or less?! (which I have been experiencing). I've been thinking that my pics should upload in 10 secs flat. Should I assume this is not a SMUG thing, but an unfortunate fact of everyday life?

Would an upgrade to an 512kbps upload connection perform roughly 1.5x better? Or am I totally screwed?

Thanks!
Tom

SteveM

BGtom wrote:

Hello!

"...768kbps upstream, which translates to about 84k/sec..." should I understand this to mean, then, that my 384kps connection is really like 50k/sec or less?! (which I have been experiencing). I've been thinking that my pics should upload in 10 secs flat. Should I assume this is not a SMUG thing, but an unfortunate fact of everyday life?

Would an upgrade to an 512kbps upload connection perform roughly 1.5x better? Or am I totally screwed?

Thanks!
Tom

Unfortunately, this is a fact of broadband and aDSL (asynchronous digital subscriber line - asynchronous meaning exactly that, 'not the same', as your download stream). Downstreams are usually blazing, and upstreams are typically trickling. Their logic is that most people download far more than they upload, which is pretty true, and allows them to keep broadband costs down. Hahahaha. Okay, I almost said that with a straight face!

Lets do some math and check out some terminology. For a 512kbps upstream, this is read as 512 thousand bits per second. When you upload, most programs measure this as kbs, or kilo (thousand) BYTES per second. So with a wide open, error free, no-compression, full pipe upload, your 512kbps divided by 8 bits per byte, will translate to 64k/sec. 768kpbs would be 96k/sec. Remember, these are absolute ideal upload rates with no noise, problems, retries.

At 512kbps, or 64k/sec (64 thousand bytes), a 2mb photo (2 million bytes) is going to take approximately 31.25 seconds, barring no problems, errors, retries, sunspots, squirrel-chewed-wires.

I hope this helps!

BGtom

Thanks Steve, O' confirmer of unsightly news!
Y'know, back in the old days, the "baud old days" (sorry..couldn't help it...mea culpa) I used to know that stuff... back when "k per MINUTE" was the order of he day. Am I spoiled by the incredible speeds we have now? Not nearly spoiled enough!

Thanks for the info. I will go cry now.

Tom

Pinata

Switching from SDSL to FOIS
I guess switching from SDSL 384k (up and down) to FOIS 15000k (up and down) will make uploading easier! smugmug will be able to handle some reasonable fraction of that upload speed?

Thanks

Pinata

jchin

FiOS @ 15KBps up and down???

I currently have FiOS (had it for more than 2 years now). My speed use to be 30Mbps down and 5Mbps up. Now Verizon changed it to 20Mbps down and 5 Mbps up. It is still faster than anything I had in the past.