Can't upload jpegs suddenly

HoyBoyHoyBoy Registered Users Posts: 135 Major grins
edited July 30, 2007 in SmugMug Support
Today while attempting to upload three different images (jpegs) I got a message saying that I can only upload jpegs, etc. These images were in a group of several that loaded successfully. I exported them from lightroom just like all the others and attempted the upload.

I did this a couple of times and finally 2 of the images uploaded. I still can't upload the other one. Any suggestions?
My SmugMug Site :photo

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 29, 2007
    Hi, are they under 8mb in size? Under 48megapixels in file dimensions? Are you sure they are jpgs?
    Andy

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  • HoyBoyHoyBoy Registered Users Posts: 135 Major grins
    edited July 29, 2007
    Andy wrote:
    Hi, are they under 8mb in size? Under 48megapixels in file dimensions? Are you sure they are jpgs?

    Positive they are jpegs. Let me check the size...(you may be on to something there!) mwink.gif
    My SmugMug Site :photo
  • HoyBoyHoyBoy Registered Users Posts: 135 Major grins
    edited July 29, 2007
    Would you believe the offending photo is exactly 8 MB?! No to one byte under or over! What are the odds.

    Thanks for the help. I'll reduce the size a bit and I'm sure they'll load just fine.

    Thanks! clap.gif
    My SmugMug Site :photo
  • HoyBoyHoyBoy Registered Users Posts: 135 Major grins
    edited July 30, 2007
    Quick update. Resized and upload went just fine.

    Just a suggestion...maybe make the error message mention something about file size.

    Thanks for all of your help!
    My SmugMug Site :photo
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