Problems uploading

MRudlandMRudland Registered Users Posts: 285 Major grins
edited August 7, 2007 in SmugMug Support
Hello, I'm trying to upload a new gallery of images from a recent wedding. The first group I completed uploaded just fine.
Now, I'm trying to upload the second group I completed but it keeps telling me that 3 of the images are not jpegs ect. But they are. I have gone back into my ps and resaved them as jpegs just to be sure. I'm not sure what is going on.
Thanks
Michelle

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited August 7, 2007
    Hi, please check the files - be sure that they are not larger than 8mb (standard and power) or 16mb (pro) and that they are not larger than 48 megapixels in file dimensions (pixels wide by pixels high).

    Be sure they are in fact, jpgs. Thanks!
    Andy

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