Can't Browse without Shutting Down IE - Help!!!

HFMarshburnJR

I am trying to access one of my older albums on my Smugmug site (www.lemmingswalk.com) from a computer running Windows vista business Premium and the most recent version of IE. Every time I try to access the album and scroll through some of the pictures, IE shuts down. We have accessed the album from another computer running XP, so we believe the files are not corrupted. Is there something going on at the site that could be impacting this situation? This is a recent occurrence.

HFM

denisegoldberg

HFMarshburnJR wrote:

I am trying to access one of my older albums on my Smugmug site (www.lemmingswalk.com) from a computer running Windows vista business Premium and the most recent version of IE. Every time I try to access the album and scroll through some of the pictures, IE shuts down. We have accessed the album from another computer running XP, so we believe the files are not corrupted. Is there something going on at the site that could be impacting this situation? This is a recent occurrence.

HFM

Are you running Norton on the problem computer? If you are, see this thread - http://www.dgrin.com/showthread.php?t=67681&highlight=norton, or go to http://smugmug.jot.com/WikiHome/NortonProblems.

--- Denise

ivar

HFMarshburnJR wrote:

I am trying to access one of my older albums on my Smugmug site (www.lemmingswalk.com) from a computer running Windows vista business Premium and the most recent version of IE. Every time I try to access the album and scroll through some of the pictures, IE shuts down. We have accessed the album from another computer running XP, so we believe the files are not corrupted. Is there something going on at the site that could be impacting this situation? This is a recent occurrence.

HFM

Hi Howard

Do you have a norton product running by any chance? Norton 360? Norton Internet Security?
Try the link in this thread: http://www.dgrin.com/showthread.php?t=67681

HFMarshburnJR

Thanks guys. That was the problem. I have implemented the fix and am back up and running. Thanks again.!!! :ivar