can't open certain galleries all of a sudden

nipprdog

when I try to open any galleries of mine that have a 'description' that I have added, this appears;



it locks up, and I have to exit using the task manager.

could this have something to do with the new 'norton fix' ?

ivar

Hi Jim,

Can you have a look again, please? There was some code in your footer with errors in it. I've fixed them. Can you let us know if you still see the problem?
Also, try clearing your browser's cache, and see if that helps:
1. From the Tools menu, select Internet Options... .
2. Choose the General tab.
3. Under Browsing history, click Delete... .
4. Next to "Temporary Internet Files", click Delete files... .
5. Click Close, and then click OK to exit.

Let us know if this helps, please.

nipprdog

Ivar, no change, still not working.

I have to leave to go to work now. not sure when I can reply.

nipprdog

just logged on here at work.

same problem here.

not using IE7, and not using Norton.

Sheaf

Thanks for the info. We are working on a solution to this right now.

nipprdog

Sheaf wrote:

Thanks for the info. We are working on a solution to this right now.

don't know if this helps or not, but it seemed like the galleries that locked up were password protected galleries.