New Photo order page

Pamela

Wow

Very nice on the changes that were made!

Great Job

Ann McRae

I agree. This is very nice!

Pamela wrote:

Wow

Very nice on the changes that were made!

Great Job

Andy

Thanks Bigwebguy worked on this for a while - it's a huge step forward for us.

Read more, here, where we gave an advanced peek, a while back:
http://www.dgrin.com/showthread.php?t=64984

And you can see some of the same design elements on our new upload page, too

HarlanBear

I also want to add my cudos and thanks for a job well done. I followed the progress of this project through the thread Andy referenced above and must say the finished product is a great improvement and a real addition to the SM features.

Great job everyone

Now I just need some folks to actually order some prints.:cry

But that's another thread.

claudermilk

Wow, I missed that thread, but another thanks here. It even nicely matches my site's look & feel close enough too.

BrendaO

New order page - customer said it locked up at the select shipping method

claudermilk wrote:

Wow, I missed that thread, but another thanks here. It even nicely matches my site's look & feel close enough too.

I also like the changes but yesterday I received a call from a customer who had tried to place an order, she had entered her credit card info and it locked up on Step 3 of 4: choose shipping

She was pretty frustrated so I took her order over the phone and had it processed here in the area. She will have the photos in hand this evening. Have you seen this glitch before? (she said that her computer didn't lock up, it was the SmugMug site that locked up for her)

Thanks,
BrendaO

Andy

BrendaO wrote:

I also like the changes but yesterday I received a call from a customer who had tried to place an order, she had entered her credit card info and it locked up on Step 3 of 4: choose shipping

She was pretty frustrated so I took her order over the phone and had it processed here in the area. She will have the photos in hand this evening. Have you seen this glitch before? (she said that her computer didn't lock up, it was the SmugMug site that locked up for her)

Thanks,
BrendaO

Hi, we're sorry this happened - if she had written us, we'd have suggested this:

I'm sorry for the trouble! Our printing partner actually checks the
shipping address and serves up shipping options and prices in step 3 of
the ordering process. They were having a technical problem earlier
today, but it should be resolved now.

Please use the "previous" button in your shopping cart (not your
browser's back button) to go back to step 2 of the ordering process.
Take a careful look at your billing and shipping info, making sure
everything is filled in correctly and that there are no characters like
& or ' or - included. Then, please use the "next" button in the
shopping cart to proceed to step 3.

It's pretty uncommon for this to happen - still, we don't like it and we're taking steps to stop it from happening, ever.

Sorry for the hassle

BrendaO

Andy wrote:

Hi, we're sorry this happened - if she had written us, we'd have suggested this:

I'm sorry for the trouble! Our printing partner actually checks the
shipping address and serves up shipping options and prices in step 3 of
the ordering process. They were having a technical problem earlier
today, but it should be resolved now.

Please use the "previous" button in your shopping cart (not your
browser's back button) to go back to step 2 of the ordering process.
Take a careful look at your billing and shipping info, making sure
everything is filled in correctly and that there are no characters like
& or ' or - included. Then, please use the "next" button in the
shopping cart to proceed to step 3.

It's pretty uncommon for this to happen - still, we don't like it and we're taking steps to stop it from happening, ever.

Sorry for the hassle

Thanks Andy. I will keep that in mind.

BrendaO