I cannot seem to order prints.

mfhinesmfhines Registered Users Posts: 13 Big grins
edited August 23, 2007 in SmugMug Support
I get hung up at shipping. There is a radio button that is already depressed, it has not actual price next to it. So I hit next and nothign happens.

?

marshall

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited August 22, 2007
    mfhines wrote:
    I get hung up at shipping. There is a radio button that is already depressed, it has not actual price next to it. So I hit next and nothign happens.

    ?

    marshall


    I'm sorry for the trouble! Our printing partner actually checks the
    shipping address and serves up shipping options and prices in step 3 of
    the ordering process.

    Please use the "previous" button in your shopping cart (not your
    browser's back button) to go back to step 2 of the ordering process.
    Take a careful look at your billing and shipping info, making sure
    everything is filled in correctly and that there are no characters like
    & or ' or - included. Then, please use the "next" button in the
    shopping cart to proceed to step 3.

    If you continue to have difficulty, please let us know! Write our Support Heroes: http://www.smugmug.com/help/emailreal
  • mfhinesmfhines Registered Users Posts: 13 Big grins
    edited August 22, 2007
    perfect. there is an '&' in my street name so that fixed it.
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited August 23, 2007
    mfhines wrote:
    perfect. there is an '&' in my street name so that fixed it.
    This should work find now btw, & in the street name.
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