Proof Delay (There must be a better way)

PupatorPupator Registered Users Posts: 2,322 Major grins
edited August 23, 2007 in SmugMug Pro Sales Support
Proof delay is a great feature. It's not uncommon that folks unfamiliar with Smugmug will misunderstand the crop/no-crop situation and order prints they don't really want.

But - either there's a better way to do this (and I'm missing it!), or the current system is a huge time-waster.

I got an e-mail this morning for a print order (~150 prints of 114 different photos). I went to the proof delay screen and saw that they were all wrong. Almost all of them had to be adjusted. I click "adjust crop" on the first one, set it correctly, and click "Save changes." Then I'm taken back to the main proof delay screen where I have to wait for 333 items to load. I have to wait for this loading after every single edit I make.

There has to be a better way. "Bulk" recropping? Doing the cropping in a popup and then going back to the already loaded thumbnails....? Something? Anything?

Comments

  • sirsloopsirsloop Registered Users Posts: 866 Major grins
    edited August 23, 2007
    firefox... ctrl+click and tab them up. I do "bulk" proof uploads that way. While its uploading i'll check all the crops...

    150... iee... idk...
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited August 23, 2007
    Pupator wrote:
    Proof delay is a great feature. It's not uncommon that folks unfamiliar with Smugmug will misunderstand the crop/no-crop situation and order prints they don't really want.

    But - either there's a better way to do this (and I'm missing it!), or the current system is a huge time-waster.

    I got an e-mail this morning for a print order (~150 prints of 114 different photos). I went to the proof delay screen and saw that they were all wrong. Almost all of them had to be adjusted. I click "adjust crop" on the first one, set it correctly, and click "Save changes." Then I'm taken back to the main proof delay screen where I have to wait for 333 items to load. I have to wait for this loading after every single edit I make.

    There has to be a better way. "Bulk" recropping? Doing the cropping in a popup and then going back to the already loaded thumbnails....? Something? Anything?
    At some point we'd love to have some improvements on the proof page. Sorry we don't have that now :(

    I'll be sure that our Product Manager and engineers see your comments, Paul!
  • PupatorPupator Registered Users Posts: 2,322 Major grins
    edited August 23, 2007
    Thanks to you both.

    Any time a feature is this far ahead of the competition there are bound to be growing pains. I'll try sirsloops suggestion.
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