Cname issue?

Robyn22

I've got my domain registered at GoDaddy but it's hosted somewhere else. So, at GoDaddy, there's no Total DNS capability to do a CName because it's not hosted there.
At my host's control panel, I don't see anywhere to do anything but subdomains and domain forwarding.
So, what's the best way to fix this so I can have my domain go right to my smugmug page?

rainforest1155

Did you change your nameservers on GoDaddy to point it to your host?
Could you let us know who your host is? Maybe there's something on your host's site that might answer your question. If you can't find anything in the help section there, try emailing their support on how you would be able to create a CNAME record with them.


Sebastian

Robyn22

rainforest1155 wrote:

Did you change your nameservers on GoDaddy to point it to your host?
Could you let us know who your host is? Maybe there's something on your host's site that might answer your question. If you can't find anything in the help section there, try emailing their support on how you would be able to create a CNAME record with them.


Sebastian

thank you. I contacted my host (Kwikhosting), who has always been very responsive, and he set it up immediately. I didn't see anything in the help files, so got a bit confused. I'm very happy that I've found two companies that provide such excellent care.

Andy

Robyn22 wrote:

thank you. I contacted my host (Kwikhosting), who has always been very responsive, and he set it up immediately. I didn't see anything in the help files, so got a bit confused. I'm very happy that I've found two companies that provide such excellent care.

It's hard for us to account for every possible situation, here: http://www.smugmug.com/help/professional-accounts

So I'm glad you posted