I cant change my bulk prices...

topher04r1

i would like to change my prices (Bulk) to match the ones from

http://www.cflynt.smugmug.com/gallery/3291870#182760371

I've tried to do this like 5 times and it just sits and loads for about 5 minutes each then displays " page can not be displayed" .... whats the deal ??

ivar

topher04r1 wrote:

i would like to change my prices (Bulk) to match the ones from

http://www.cflynt.smugmug.com/gallery/3291870#182760371

I've tried to do this like 5 times and it just sits and loads for about 5 minutes each then displays " page can not be displayed" .... whats the deal ??

Hello

I'm not sure, but I'm guessing that you have selected to price all galleries, correct? You should select all galleries, except for the one that you are using as 'base'. Our system doesn't like it when you try to price the gallery with its own pricing. Try all, without that one and you should be set. I will bug this internally.

On a side note, if you are going to use the same pricing for most/all of your galleries, you may want to look in to setting a portfolio price. That way, when you update your prices, all galleries will automatically be updated. Also, when you create a new gallery, it will automatically get the portfolio pricing. See http://www.smugmug.com/help/print-pricing for more info.

Hope this helps. Holler if you have any questions!

topher04r1

thanks Ivar ... ill give it a shot !

ivar wrote:

Hello

I'm not sure, but I'm guessing that you have selected to price all galleries, correct? You should select all galleries, except for the one that you are using as 'base'. Our system doesn't like it when you try to price the gallery with its own pricing. Try all, without that one and you should be set. I will bug this internally.

On a side note, if you are going to use the same pricing for most/all of your galleries, you may want to look in to setting a portfolio price. That way, when you update your prices, all galleries will automatically be updated. Also, when you create a new gallery, it will automatically get the portfolio pricing. See http://www.smugmug.com/help/print-pricing for more info.

Hope this helps. Holler if you have any questions!

jachang

ivar wrote:

Hello

I'm not sure, but I'm guessing that you have selected to price all galleries, correct? You should select all galleries, except for the one that you are using as 'base'. Our system doesn't like it when you try to price the gallery with its own pricing. Try all, without that one and you should be set. I will bug this internally.

On a side note, if you are going to use the same pricing for most/all of your galleries, you may want to look in to setting a portfolio price. That way, when you update your prices, all galleries will automatically be updated. Also, when you create a new gallery, it will automatically get the portfolio pricing. See http://www.smugmug.com/help/print-pricing for more info.

Hope this helps. Holler if you have any questions!

I've been trying to update my portfolio prices, but the galleries do not update when I change the portfolio prices. I do not have gallery or image pricing set, only portfolio. Any idea what's wrong?

Andy

jachang wrote:

I've been trying to update my portfolio prices, but the galleries do not update when I change the portfolio prices. I do not have gallery or image pricing set, only portfolio. Any idea what's wrong?

please write our Support Heroes and we'll help from the desk.

jachang

Andy wrote:

please write our Support Heroes and we'll help from the desk.

Okay, thanks, Andy.

Jean