You don't have access to delete that quick setting

sskoutassskoutas Registered Users Posts: 437 Major grins
edited September 17, 2007 in SmugMug Support
I'm trying to set up a new password for September for my site. I've done this monthly since March. I've gone in and customized one gallery, changing the password and hint. Then, at the top of the customize gallery screen, I'm selecting "save settings below as..." and typing in a name (a bunch of names, actually... I've tried many times.) No matter what I do, I'm getting the error "
You don't have access to delete that quick setting


I'm sure I forgot something or I'm doing something stupid. Any ideas?

Thanks in advance.
__________________
Stephen Skoutas
http://stephenskoutas.com
sskoutas@gmail.com Certe, toto, sentio nos in kansate non iam adesse

Please feel free to retouch and repost my images. Critique, Suggestions, and Technique tips always welcomed.

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited September 14, 2007
    sskoutas wrote:
    I'm trying to set up a new password for September for my site. I've done this monthly since March. I've gone in and customized one gallery, changing the password and hint. Then, at the top of the customize gallery screen, I'm selecting "save settings below as..." and typing in a name (a bunch of names, actually... I've tried many times.) No matter what I do, I'm getting the error "
    You don't have access to delete that quick setting


    I'm sure I forgot something or I'm doing something stupid. Any ideas?

    Thanks in advance.
    Hmmm

    Try logging out, clearing all your temp files (cache) in your browser, then logging back in. Try again?
  • sskoutassskoutas Registered Users Posts: 437 Major grins
    edited September 14, 2007
    Andy wrote:
    Hmmm

    Try logging out, clearing all your temp files (cache) in your browser, then logging back in. Try again?

    No, sir. I tried that with no luck. This happened to me once before...but I can't remember how I got around it. Any other ideas?
    __________________
    Stephen Skoutas
    http://stephenskoutas.com
    sskoutas@gmail.com Certe, toto, sentio nos in kansate non iam adesse

    Please feel free to retouch and repost my images. Critique, Suggestions, and Technique tips always welcomed.
  • sskoutassskoutas Registered Users Posts: 437 Major grins
    edited September 14, 2007
    sskoutas wrote:
    No, sir. I tried that with no luck. This happened to me once before...but I can't remember how I got around it. Any other ideas?

    It should be noted that all of the above was tried in Firefox.

    I just tried it in EI7. Go to the gallery > CUSTOMIZE > set password and hint > select SAVE SETTINGS BELOW AS "password0907" > hit ENTER.

    Different results though... no "authorized" error, so I'm thinking I'm OK with IE. However I then go to bulk settings, and the bulk group that I just saved is not in the drop down list. Me confused.
    __________________
    Stephen Skoutas
    http://stephenskoutas.com
    sskoutas@gmail.com Certe, toto, sentio nos in kansate non iam adesse

    Please feel free to retouch and repost my images. Critique, Suggestions, and Technique tips always welcomed.
  • sskoutassskoutas Registered Users Posts: 437 Major grins
    edited September 14, 2007
    sskoutas wrote:
    It should be noted that all of the above was tried in Firefox.

    I just tried it in EI7. Go to the gallery > CUSTOMIZE > set password and hint > select SAVE SETTINGS BELOW AS "password0907" > hit ENTER.

    Different results though... no "authorized" error, so I'm thinking I'm OK with IE. However I then go to bulk settings, and the bulk group that I just saved is not in the drop down list. Me confused.

    FYI, Safari gave the same exact results as EI7. I'm out of browsers and ideas. rolleyes1.gif
    __________________
    Stephen Skoutas
    http://stephenskoutas.com
    sskoutas@gmail.com Certe, toto, sentio nos in kansate non iam adesse

    Please feel free to retouch and repost my images. Critique, Suggestions, and Technique tips always welcomed.
  • sskoutassskoutas Registered Users Posts: 437 Major grins
    edited September 14, 2007
    sskoutas wrote:
    FYI, Safari gave the same exact results as EI7. I'm out of browsers and ideas. rolleyes1.gif

    And just to be thorough, I just logged in to my work computer to try it from there (again using FF), and I got the "authorized" error.
    __________________
    Stephen Skoutas
    http://stephenskoutas.com
    sskoutas@gmail.com Certe, toto, sentio nos in kansate non iam adesse

    Please feel free to retouch and repost my images. Critique, Suggestions, and Technique tips always welcomed.
  • sskoutassskoutas Registered Users Posts: 437 Major grins
    edited September 14, 2007
    see last post in this thread.
    http://www.dgrin.com/showthread.php?p=502737#post502737
    Looks like I did have this exact issue once before in March, but the workaround that worked for me then doesn't now.
    __________________
    Stephen Skoutas
    http://stephenskoutas.com
    sskoutas@gmail.com Certe, toto, sentio nos in kansate non iam adesse

    Please feel free to retouch and repost my images. Critique, Suggestions, and Technique tips always welcomed.
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited September 14, 2007
    I'll ask for some help....
  • sskoutassskoutas Registered Users Posts: 437 Major grins
    edited September 14, 2007
    Andy wrote:
    I'll ask for some help....

    I really appreciate it, Andy. Thanks, as always.
    __________________
    Stephen Skoutas
    http://stephenskoutas.com
    sskoutas@gmail.com Certe, toto, sentio nos in kansate non iam adesse

    Please feel free to retouch and repost my images. Critique, Suggestions, and Technique tips always welcomed.
  • sskoutassskoutas Registered Users Posts: 437 Major grins
    edited September 17, 2007
    Andy wrote:
    I'll ask for some help....

    I'm still stuck, Andy. Did anybody offer you any ideas?
    __________________
    Stephen Skoutas
    http://stephenskoutas.com
    sskoutas@gmail.com Certe, toto, sentio nos in kansate non iam adesse

    Please feel free to retouch and repost my images. Critique, Suggestions, and Technique tips always welcomed.
  • ivarivar Registered Users Posts: 8,395 Major grins
    edited September 17, 2007
    sskoutas wrote:
    I'm still stuck, Andy. Did anybody offer you any ideas?
    Stby1, looking now thumb.gif
  • ivarivar Registered Users Posts: 8,395 Major grins
    edited September 17, 2007
    ivar wrote:
    Stby1, looking now thumb.gif
    Can you give me a link to the gallery with the exact settings that you are trying to save? Email or PM them if you prefer it not go public thumb.gif
  • sskoutassskoutas Registered Users Posts: 437 Major grins
    edited September 17, 2007
    ivar wrote:
    Can you give me a link to the gallery with the exact settings that you are trying to save? Email or PM them if you prefer it not go public thumb.gif

    PM sent, and thank you.
    __________________
    Stephen Skoutas
    http://stephenskoutas.com
    sskoutas@gmail.com Certe, toto, sentio nos in kansate non iam adesse

    Please feel free to retouch and repost my images. Critique, Suggestions, and Technique tips always welcomed.
  • ivarivar Registered Users Posts: 8,395 Major grins
    edited September 17, 2007
    sskoutas wrote:
    PM sent, and thank you.
    Received thumb.gif

    I've seen the settings and saved them as 'password0907' for you.
    The problem is us, not you. There is a weird problem where you can not save a quicksetting template when an apostrophe is used in the password hint (Don't ask me why headscratch.gif )

    We are aware of it, and it is bugged internally, but it still needs fixing. Sorry for the hassle.
  • sskoutassskoutas Registered Users Posts: 437 Major grins
    edited September 17, 2007
    ivar wrote:
    Received thumb.gif

    I've seen the settings and saved them as 'password0907' for you.
    The problem is us, not you. There is a weird problem where you can not save a quicksetting template when an apostrophe is used in the password hint (Don't ask me why headscratch.gif )

    We are aware of it, and it is bugged internally, but it still needs fixing. Sorry for the hassle.

    a.) No problem; no hassle.
    b.) Thanks so much
    c.) I'll avoid the apostrophe!
    __________________
    Stephen Skoutas
    http://stephenskoutas.com
    sskoutas@gmail.com Certe, toto, sentio nos in kansate non iam adesse

    Please feel free to retouch and repost my images. Critique, Suggestions, and Technique tips always welcomed.
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