all images & banners disappeared

mogue

All images & banners suddenly disappeared! Please help. shilohbear.smugmug.com. Thanks.

lucy

Andy

Hi Lucy,

Clear all your temp files in Firefox, and then close and reopen. It's all looking fine from here, FF, IE, all browsers really.

http://www.smugmug.com/gallery/3232596

To clear the cache in Firefox on a Mac, click on "Tools". Then click on "Clear Private Data..." That will bring up a little window. Make sure the check box for Cache is selected and then click on "Clear Private Data Now". That's all there is to it.

mogue

I did what you suggested and still no images. I also restarted my Mac but alas no go.

lucy

Andy wrote:

Hi Lucy,

Clear all your temp files in Firefox, and then close and reopen. It's all looking fine from here, FF, IE, all browsers really.

http://www.smugmug.com/gallery/3232596

To clear the cache in Firefox on a Mac, click on "Tools". Then click on "Clear Private Data..." That will bring up a little window. Make sure the check box for Cache is selected and then click on "Clear Private Data Now". That's all there is to it.

Andy

Do you get the same in Safari?

Check firefox preferences, make sure you have images enabled.

mogue

Load images automatically in Firefox Prefs was somehow disabled. Works now. Thanks.

lucy

Andy wrote:

Do you get the same in Safari?

Check firefox preferences, make sure you have images enabled.

Andy

mogue wrote:

Load images automatically in Firefox Prefs was somehow disabled. Works now. Thanks.

lucy

That will do it. Glad you are sorted out.