order help

lots of pics

I have someone who just ordered and said that the site shut down on them during the shipping part. do they need to reorder? Her name is Stephanie Weiss? What other information do you need? I am obviously not sure what to do to help her.:dunno

Andy

I'm sorry for the trouble! Our printing partner actually checks the
shipping address and serves up shipping options and prices in step 3 of
the ordering process.

Please use the "previous" button in your shopping cart (not your
browser's back button) to go back to step 2 of the ordering process.
Take a careful look at your billing and shipping info, making sure
everything is filled in correctly and that there are no characters like
& or ' or - included. Then, please use the "next" button in the
shopping cart to proceed to step 3.

If you continue to have difficulty, please let us know!