Help with Name Servers

Rikki

Sorry newbie here. I had just gone through the process of transferring my domain (www.rdy-liacco.com) to GoDaddy. However, the name servers are still pointing to the old host. When I called GoDaddy, they told me that I can manually change the name server to whomever is hosting my site. Where can I find SmugMug's name servers?

Thanks.

My current page is rdy-liacco.smugmug.com

Rikki

ETA: I am currently redirecting my site here.

denisegoldberg

Rikki wrote:

Sorry newbie here. I had just gone through the process of transferring my domain (www.rdy-liacco.com) to GoDaddy. However, the name servers are still pointing to the old host. When I called GoDaddy, they told me that I can manually change the name server to whomever is hosting my site. Where can I find SmugMug's name servers?

Thanks.

My current page is rdy-liacco.smugmug.com

Rikki

ETA: I am currently redirecting my site here.

Instructions for setting up a CNAME to point to smugmug can be found on this page: http://www.smugmug.com/help/professional-accounts.

--- Denise

Rikki

I know I checked already but it doesn't show the same screen as this one. I tried using my rdy-liacco.smugmug.com as a Name Server and it gives me an error.

SloYerRoll

Hey Rikki,

I did the same thing. They need to update the documenation on settingup/changing CNAME on SumgMug.

Follow this path to sucess
Controll panel>settings
then click on the "domain" link (second link from the bottom)

Do me a favor and please make this request to the SmugMug team. THis will be your way of paying it forward on this tip:D

All the best,
-Jon

Rikki

SloYerRoll wrote:

Hey Rikki,

I did the same thing. They need to update the documenation on settingup/changing CNAME on SumgMug.

Follow this path to sucess
Controll panel>settings
then click on the "domain" link (second link from the bottom)

Do me a favor and please make this request to the SmugMug team. THis will be your way of paying it forward on this tip:D

All the best,
-Jon

Hey Jon-

Still doesn't work

I'll contact the SM team. Well at least I forwarded the domain from my old hosting site. Bummer I can't get it to work.

SloYerRoll

Rikki wrote:

Hey Jon-

Still doesn't work

I'll contact the SM team. Well at least I forwarded the domain from my old hosting site. Bummer I can't get it to work.

Sorry, I thought you were asking something diferent. Good luck! I'm having CNAME problems too and the SM team is helping me out.

SPeaking of that. Checking my email.....

Rikki

Help. Still lost here :cry

richW

You don't need to worry about name servers and SmugMug. All you need to do is the cname and the A-Record if needed. If you are not going to have another website using your domain name, use the "default" goDaddy name servers. I've attached a screen grab of the goDaddy control panel to show your where to select the default name servers.

I ran a DNS check on www.rdy-liacco.com you have the cname pointing to rdy-liacco.com It needs to point to www.smugmug.com

Adjust your goDaddy settings for your cname and that should take care of your problems. http://www.smugmug.com/help/godaddy.mg

goDaddy.jpg

Rikki

Rich! You got it to work! Sweet! Thanks everyone!