domain name

the Italian Eye

hello,
my domain name as registered with godaddy is theitalianeye, why in the address bar afrter a few second I type www.theitalianeye.com it changes to thitalianeye.smugmug.com?
and what am I supposed to do to make it just as it was registered?
thanks very much

Danilo

Andy

the Italian Eye wrote:

hello,
my domain name as registered with godaddy is theitalianeye, why in the address bar afrter a few second I type www.theitalianeye.com it changes to thitalianeye.smugmug.com?
and what am I supposed to do to make it just as it was registered?
thanks very much

Danilo

Hi Danilo, you must have domain forwarding on. Remove the forwarding, and only have a CNAME Alias set up on godaddy. CNAME www.theitalianeye.com to www.smugmug.com and then be sure your domain name is entered in your SmugMug control panel, domain field as well.

More info here:
http://www.smugmug.com/help/professional-accounts including examples of godaddy screens. Write our help desk if you need further help, we'll get you sorted out

the Italian Eye

thank you Andy, very much!