Where have my uploads gone?!

emeraldeyeemeraldeye Registered Users Posts: 12 Big grins
edited October 4, 2007 in SmugMug Support
I have been uploading using the SmugMug Mac uploader. However my photos are uploading fine on the uploader, but are not showing up on smug mug? Any ideas why??

Please help! I'm uploading a big lot for a wedding I took. I need to get them up. :dunno

Comments

  • AllenAllen Registered Users Posts: 10,015 Major grins
    edited October 4, 2007
    emeraldeye wrote:
    I have been uploading using the SmugMug Mac uploader. However my photos are uploading fine on the uploader, but are not showing up on smug mug? Any ideas why??

    Please help! I'm uploading a big lot for a wedding I took. I need to get them up. ne_nau.gif
    Check the upload log in your control panel. Any errors might show there.
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • emeraldeyeemeraldeye Registered Users Posts: 12 Big grins
    edited October 4, 2007
    Ok, so what does this mean? The file is real, it is there, it exsists? Why is it stopping everything else from uploading?

    LaurenGary-85.jpg 1x1-gray.gif n/a 1x1-gray.gif Error 1x1-gray.gif 2007-10-03 10:31:12 1x1-gray.gif n/a 1x1-gray.gif n/a 1x1-gray.gif upload problem: empty file I'm now skipping it, and it seems to be fine? But any idea what is wrong and why it won't upload that file?
    Allen wrote:
    Check the upload log in your control panel. Any errors might show there.
  • SheafSheaf Registered Users, SmugMug Product Team Posts: 775 SmugMug Employee
    edited October 4, 2007
    Are these the photos you were asking about? http://www.smugmug.com/gallery/3575393

    They seem to be just fine. There were two errors from that upload, on number 2 and number 85. It looks like the uploader succesfully retried on #2 and it went through, but #85 did not.

    Can you check that file and try just uploading it again?
    SmugMug Product Manager
Sign In or Register to comment.