IE shuts down when uploading?

JGD

As of yesterday, when I try to add photos to my gallery, My Internet Explorer window shuts down. The main change to my computer since I last uploaded was the updating of Norton . I have tried turning off Norton firewall but it is kind of hard to figure out how to do it.

It seems to me that if it was Norton it would notify me if it was the cause.

Thanks for your time
JimG

Andy

Hi


We have found that updating your current installation of java will typically resolve this issue.

Follow these steps to make sure your java is up to date for a PC:

1) Go to http://www.java.com

2) Click on "Do I have Java?" and wait for the test to run.

3) Follow the steps to get the latest version of Java if you need it.


That will do it for you. Holler to our help desk if you have any further trouble, okay?

JGD

Thanks!
Andy, That was it ,it seems. I had to wait and do an overnight download of the new Java. It took a couple of hours to download as I am still in dialup hell, since there is no broadband avail out here in the sticks.