Help

gail9180gail9180 Registered Users Posts: 43 Big grins
edited October 18, 2007 in SmugMug Support
I had my website up and running great. I checked it today and now all of my client galleries are showing on my galleries tab/page. Also, my slideshow isnt loading on the homepage. Maybe after the update it got messed up? I checked all the categories. everything is the same as it was when it was working fine. need some assistance please.

Comments

  • AllenAllen Registered Users Posts: 10,013 Major grins
    edited October 14, 2007
    gail9180 wrote:
    I had my website up and running great. I checked it today and now all of my client galleries are showing on my galleries tab/page. Also, my slideshow isnt loading on the homepage. Maybe after the update it got messed up? I checked all the categories. everything is the same as it was when it was working fine. need some assistance please.
    Your client galleries are showing on the galleries page because you have
    display by gallery. Change that to display by category. The script is to
    remove the category from the galleries page.

    Your show source gallery has a password, can be private but not passworded.
    http://cphoto.smugmug.com/gallery/3540398
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • gail9180gail9180 Registered Users Posts: 43 Big grins
    edited October 14, 2007
    Allen wrote:
    Your client galleries are showing on the galleries page because you have
    display by gallery. Change that to display by category. The script is to
    remove the category from the galleries page.

    Your show source gallery has a password, can be private but not passworded.
    http://cphoto.smugmug.com/gallery/3540398

    Thanks, I dont know how that got all messed up. I appreciate your help once again.
  • ShebaJoShebaJo Registered Users Posts: 179 Major grins
    edited October 15, 2007
    S L O W loading slideshow and all over SMug
    gail9180 wrote:
    I had my website up and running great. I checked it today and now all of my client galleries are showing on my galleries tab/page. Also, my slideshow isnt loading on the homepage. Maybe after the update it got messed up? I checked all the categories. everything is the same as it was when it was working fine. need some assistance please.

    I am also seeing problems with slideshow on homepage. It is loading, but it is not consistent. Ranging from extremely slow, next time seim-normal, then slow again.... every time is different. NOT normal SMug speed.

    I am also seeing issues, off and on, with loading all SMug pages, all views... all thumbs, slideshows, SMugMug style... all are slow, not normal.

    I have checked other sites, SMug is the only site that I find a problem.

    Using Firefox, but same issues useing IE. Fastest broadband connection, again, broadband is not the issue... it is just SmugMug, for me.

    Not complaining, just posting to let you know... there is a problem. ;)
  • gail9180gail9180 Registered Users Posts: 43 Big grins
    edited October 18, 2007
    ShebaJo wrote:
    I am also seeing problems with slideshow on homepage. It is loading, but it is not consistent. Ranging from extremely slow, next time seim-normal, then slow again.... every time is different. NOT normal SMug speed.

    I am also seeing issues, off and on, with loading all SMug pages, all views... all thumbs, slideshows, SMugMug style... all are slow, not normal.

    I have checked other sites, SMug is the only site that I find a problem.

    Using Firefox, but same issues useing IE. Fastest broadband connection, again, broadband is not the issue... it is just SmugMug, for me.

    Not complaining, just posting to let you know... there is a problem. ;)

    I see that thank you.
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