Corrupt thumbnail "Ti" images

Christian

I have a handful of images that I've had in my gallaries for about 2 years now that are corrupted in their tiny (-ti.jpg) forms being used in the all thumbnails view.
For example:
http://cnelsen.smugmug.com/photos/43577390-Ti.jpg
should look like this:

instead I get this:

Here are the others from the same gallary that I've caught with similiar issues:
http://cnelsen.smugmug.com/photos/43577388-Ti.jpg
http://cnelsen.smugmug.com/photos/43577370-Ti.jpg
http://cnelsen.smugmug.com/photos/43577352-Ti.jpg
http://cnelsen.smugmug.com/photos/43577348-Ti.jpg
and this one doesn't even have an image in the "Ti" size:
http://cnelsen.smugmug.com/photos/43577368-Ti.jpg

The full gallery is at:
http://cnelsen.smugmug.com/gallery/937851/1/43577378

Is this something that SmugMug can fix/regenerate?
Do we know how long they've been like that or how they got that way?

Any help would be appreciated.

Thanks,
Christian

AnneMcBean

Christian wrote:

I have a handful of images that I've had in my gallaries for about 2 years now that are corrupted in their tiny (-ti.jpg) forms being used in the all thumbnails view.
For example:
http://cnelsen.smugmug.com/photos/43577390-Ti.jpg
should look like this:

instead I get this:

Here are the others from the same gallary that I've caught with similiar issues:
http://cnelsen.smugmug.com/photos/43577388-Ti.jpg
http://cnelsen.smugmug.com/photos/43577370-Ti.jpg
http://cnelsen.smugmug.com/photos/43577352-Ti.jpg
http://cnelsen.smugmug.com/photos/43577348-Ti.jpg
and this one doesn't even have an image in the "Ti" size:
http://cnelsen.smugmug.com/photos/43577368-Ti.jpg

The full gallery is at:
http://cnelsen.smugmug.com/gallery/937851/1/43577378

Is this something that SmugMug can fix/regenerate?
Do we know how long they've been like that or how they got that way?

Any help would be appreciated.

Thanks,
Christian

Hi Christian,

Sorry for the confusion! Our display sizes are here:
http://smugmug.com/help/display-quality .

You're showing a small size:
http://cnelsen.smugmug.com/photos/43577390-S.jpg .

We also have two sizes smaller than that, the thumbnail and the tiny size
http://cnelsen.smugmug.com/photos/43577390-Ti.jpg
http://cnelsen.smugmug.com/photos/43577390-Th.jpg .

They are up to 100 pixels in size, and up to 150 pixels in size, respectively.

I hope that helps!

-Anne

Christian

AnneMcBean wrote:

Hi Christian,

Sorry for the confusion! Our display sizes are here:
http://smugmug.com/help/display-quality .

You're showing a small size:
http://cnelsen.smugmug.com/photos/43577390-S.jpg .

We also have two sizes smaller than that, the thumbnail and the tiny size
http://cnelsen.smugmug.com/photos/43577390-Ti.jpg
http://cnelsen.smugmug.com/photos/43577390-Th.jpg .

They are up to 100 pixels in size, and up to 150 pixels in size, respectively.

I hope that helps! <img src="https://us.v-cdn.net/6029383/emoji/thumb.gif&quot; border="0" alt="" >

-Anne

Wow, I was really confused by your reply, It seemed real obvious that there was an issue with the tiny version of my photos. But as a sanity check I switched from my Firefox browser to IE and the problem disappears.

It seems a normal reload doesn't refresh the image in my cache which was corrupted, doing a <shift>+Reload did the trick.

I took a screen shot of the image I was seeing and attached it to the post, as you can see it was quite a bit different than what I was expecting.

Sorry, for the erroneous post, I was convinced it wasn't on my end...obviously I was wrong <img src="https://us.v-cdn.net/6029383/emoji/11doh.gif&quot; border="0" alt="" >

Anyway, thanks for the reply.
Christian