My site down?

paulbrockpaulbrock Registered Users Posts: 515 Major grins
edited October 24, 2007 in SmugMug Support
Hi, I'm having difficulties accessing my site (http://paulbrock.smugmug.com).

www.smugmug.com seems to be OK, as does williams.smugmug.com (1st one I could think of!)


Can someone check to see if it's just me/my machine, or what's wrong?

Ta! (also emailed to SM support)

Comments

  • docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited October 24, 2007
    Paul, It loaded fine for me.
    SmugMug Support Hero
    http://help.smugmug.com
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited October 24, 2007
    paulbrock wrote:
    Ta! (also emailed to SM support)

    Hi, no, your site comes up fine for all of us here. Try clearing all your temp files, closing, and reopening your browser and trying again.

    BTW, if you mail help desk, and post here, we have to answer twice :) Thanks for your understanding.

    - Andy
  • paulbrockpaulbrock Registered Users Posts: 515 Major grins
    edited October 24, 2007
    thanks for the speedy response - had a bit of panic!! Lesson learnt about not making you guys do more work than necessary thumb.gif
  • bhambham Registered Users Posts: 1,303 Major grins
    edited October 24, 2007
    Late last night / early this morning, I think there was some general internet connectivity issues. I couldn't get anything smugmug to come up including dgrin, tried to do speedtest.net, got great results from many locations, absolute no response from San Jose server when it pinged it. I couldn't remember the site to do the traceroute.
    "A photo is like a hamburger. You can get one from McDonalds for $1, one from Chili's for $5, or one from Ruth's Chris for $15. You usually get what you pay for, but don't expect a Ruth's Chris burger at a McDonalds price, if you want that, go cook it yourself." - me
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