Site got slow all of the sudden

bkatzbkatz Registered Users Posts: 286 Major grins
edited October 30, 2007 in SmugMug Support
Response has been very slow tonight. It is working but changing screens and applying a command like custom pro pricing are taking 10 - 20 seconds longer than usual. Anything going on - (checked the connection and it is fine) NJ - Cablevision.
Cheers,
Brian
http://photos.katzclix.com
blog - http://blog.katzclix.com

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited October 30, 2007
    bkatz wrote:
    Anything going on - (checked the connection and it is fine) NJ - Cablevision.
    Nothing going on at SmugMug, sorry :(

    We'd need to see a traceroute, if you need instructions, holler to our Support Heroes http://www.smugmug.com/help/emailreal and we can help diagnose the problem.

    Is it better now?
    Andy

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  • bkatzbkatz Registered Users Posts: 286 Major grins
    edited October 30, 2007
    It is better
    Andy wrote:
    Nothing going on at SmugMug, sorry :(

    We'd need to see a traceroute, if you need instructions, holler to our Support Heroes http://www.smugmug.com/help/emailreal and we can help diagnose the problem.

    Is it better now?
    Seemed to clear up about an hour later which I waited for then uploaded 500 photos. It was strange since you guys are quick and I wasn't seeing any other slowdowns but next time I will give you a tracert and some other information.

    Thanks for the reply.....:D
    Cheers,
    Brian
    http://photos.katzclix.com
    blog - http://blog.katzclix.com
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