no email for print sale

dogwooddogwood Registered Users Posts: 2,572 Major grins
edited October 30, 2007 in SmugMug Pro Sales Support
Didn't get an email notification for print order 417666. Luckily, I just happened to notice this order while doing some some site maintenance.

Oddly, I did receive an email for a couple of orders last week when some others were mentioning problems. :scratch

Portland, Oregon Photographer Pete Springer
website blog instagram facebook g+

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited October 30, 2007
    dogwood wrote:
    Didn't get an email notification for print order 417666. Luckily, I just happened to notice this order while doing some some site maintenance.

    Oddly, I did receive an email for a couple of orders last week when some others were mentioning problems. headscratch.gif
    Pete, that order was before we found a problem with the outbound mails. Things are normal now. Sorry about the hassle.
  • dogwooddogwood Registered Users Posts: 2,572 Major grins
    edited October 30, 2007
    Andy wrote:
    Pete, that order was before we found a problem with the outbound mails. Things are normal now. Sorry about the hassle.

    Alright-- I appreciate the reply and help, Andy. Also just got an email from SM looks like some sort of 'ping' test from Apache? I won't post the details here in case it's something that could break the internets (hey, I'm not an internets pro, that's for sure-- way too many pipes for me). I assume that's just a check on this? If so, thanks for the speedy reply! thumb.gif

    Portland, Oregon Photographer Pete Springer
    website blog instagram facebook g+

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited October 30, 2007
    dogwood wrote:
    I assume that's just a check on this? If so, thanks for the speedy reply! thumb.gif
    It was me, testing our email-ability to you thumb.gif
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