Pricing Change After-The-Fact?

MacGirlMacGirl Registered Users Posts: 5 Beginner grinner
edited November 21, 2007 in SmugMug Pro Sales Support
My first paid job (and primary reason for getting a SmugMug account) is up. I just got word from the person who hired me that one of the people who was given the link to the private gallery is saying that the prices have changed. I haven't changed them and the prices that she's quoting sound like the SM default prices. I uploaded, priced, saved, and then sent out the announcement and I'm wondering if there could have been a lag between the time I set the prices and the time they took effect...? :dunno

Is there any way to see when they took effect?

On a related note, I thought it would be nice to be able to download the pricing that I set for each gallery (I'm a record keeper, I like to keep records...). :rolleyes

Other than this one issue, I am LOVING my SM!!!! :barb

Thanks!

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 11, 2007
    Hi, I Suspect that you didn't get $0 in for all items you don't want, is that possible? Link us to the gallery and we'll help you out right away thumb.gif
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • MacGirlMacGirl Registered Users Posts: 5 Beginner grinner
    edited November 11, 2007
    Yeah, I did. Basically I removed all of the glossy options and some of the sizes. The thing is, she's saying that the options that ARE available changed prices.

    How do I link you to a private gallery?
  • bkatzbkatz Registered Users Posts: 286 Major grins
    edited November 12, 2007
    MacGirl wrote:
    Yeah, I did. Basically I removed all of the glossy options and some of the sizes. The thing is, she's saying that the options that ARE available changed prices.

    How do I link you to a private gallery?
    Just go into the gallery and cut and paste the address from your browser for andy.
    Cheers,
    Brian
    http://photos.katzclix.com
    blog - http://blog.katzclix.com
  • MacGirlMacGirl Registered Users Posts: 5 Beginner grinner
    edited November 12, 2007
    bkatz wrote:
    Just go into the gallery and cut and paste the address from your browser for andy.

    Ok, cool.

    http://macgirl.smugmug.com/gallery/3628214
  • bhambham Registered Users Posts: 1,303 Major grins
    edited November 13, 2007
    You can always check your own prices by logging out of smugmug and checking the gallery as if you were a customer. Or if you have both IE and say Firefox, check it on the other browser that you are not logged into.
    "A photo is like a hamburger. You can get one from McDonalds for $1, one from Chili's for $5, or one from Ruth's Chris for $15. You usually get what you pay for, but don't expect a Ruth's Chris burger at a McDonalds price, if you want that, go cook it yourself." - me
  • MacGirlMacGirl Registered Users Posts: 5 Beginner grinner
    edited November 13, 2007
    bham wrote:
    You can always check your own prices by logging out of smugmug and checking the gallery as if you were a customer. Or if you have both IE and say Firefox, check it on the other browser that you are not logged into.

    I did that and they were fine. The problem is that The Bride's relative is saying that the prices were lower when she first logged on. However, I set the pricing before I sent out the link for the gallery so that should have been impossible --- unless there was a lag between the time that I set the prices and the time that they took effect for viewers.
  • MacGirlMacGirl Registered Users Posts: 5 Beginner grinner
    edited November 21, 2007
    MacGirl wrote:
    I did that and they were fine. The problem is that The Bride's relative is saying that the prices were lower when she first logged on. However, I set the pricing before I sent out the link for the gallery so that should have been impossible --- unless there was a lag between the time that I set the prices and the time that they took effect for viewers.

    So... no idea what happened here?? My bride has told everyone not to purchase until I get this figured out. ne_nau.gif
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 21, 2007
    MacGirl wrote:
    So... no idea what happened here?? My bride has told everyone not to purchase until I get this figured out. ne_nau.gif
    Have you got $0 in for all items you don't wish to sell? If you're concerned still, pls write our help desk and let our heroes sort it out with you.
    Andy

    Portfolio • Workshops • Facebook • Twitter
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