Shopping Cart Not Working

dgrinjackson

Hi Guys,

I'm not logged into my site, but visiting as a guest and I browse to a gallery and select an image.

I then click on "Buy This Photo" and a "popup" appears showing me all the purchase options.

I click on a few items like a 4x6 and an 8x10.

On the bottom of the popup I see that I've selected two items and the price for both.

I click on the "checkout" button in the lower right side of the screen and I get an message on the next screen that says I have no items in my cart.

What's up with that?

This is happening in both firefox and ie6

Allen

dgrinjackson wrote:

Hi Guys,

I'm not logged into my site, but visiting as a guest and I browse to a gallery and select an image.

I then click on "Buy This Photo" and a "popup" appears showing me all the purchase options.

I click on a few items like a 4x6 and an 8x10.

On the bottom of the popup I see that I've selected two items and the price for both.

I click on the "checkout" button in the lower right side of the screen and I get an message on the next screen that says I have no items in my cart.

What's up with that?

This is happening in both firefox and ie6

Are you sure that you are adding to the quantity of each photo selection?

dgrinjackson

Allen wrote:

Are you sure that you are adding to the quantity of each photo selection?

Hi Allen,

Yes, I beleive so. Otherwise, why would on the bottom of the window would it show me the quantity I've selected and the price for the sum of those selections?

http://www.michaeljacksonphotography.com

BeachBill

Shopping cart not working with custom hostnames
I was just going to post my own message when I noticed this one.

I have more information on the problem. The problem exists with any Smugmug site using a custom hostname. It does NOT happen with any site using a *.smugmug.com name.

Test it by adding a photo to your cart from www.moonriverphotography.com or any other site using a custom hostname. When you view the cart the photo will not be there.

I have people wanting to order today and I might just have to process their order via Google Checkout and print and ship the photos myself if this isn't fixed soon.

Andy

BeachBill wrote:

I was just going to post my own message when I noticed this one.

I have more information on the problem. The problem exists with any Smugmug site using a custom hostname. It does NOT happen with any site using a *.smugmug.com name.

Test it by adding a photo to your cart from www.moonriverphotography.com or any other site using a custom hostname. When you view the cart the photo will not be there.

I have people wanting to order today and I might just have to process their order via Google Checkout and print and ship the photos myself if this isn't fixed soon.

On it, standby.

Andy

BeachBill wrote:

I
I have people wanting to order today and I might just have to process their order via Google Checkout and print and ship the photos myself if this isn't fixed soon.

Workaround for the moment: give them your smugmug url... I know, not the ideal but it will work.

We're on it.

Andy

BeachBill wrote:

I was just going to post my own message when I noticed this one.

I have more information on the problem. The problem exists with any Smugmug site using a custom hostname. It does NOT happen with any site using a *.smugmug.com name.

Test it by adding a photo to your cart from www.moonriverphotography.com or any other site using a custom hostname. When you view the cart the photo will not be there.

I have people wanting to order today and I might just have to process their order via Google Checkout and print and ship the photos myself if this isn't fixed soon.

This should be all fixed - I tested several domains - please verify thanks. Sorry for the hassle!

BeachBill

Andy wrote:

This should be all fixed - I tested several domains - please verify thanks. Sorry for the hassle!

Tested with my site. Looks good.

dgrinjackson

Andy wrote:

This should be all fixed - I tested several domains - please verify thanks. Sorry for the hassle!

Works, thanks.