Issue with Smugmug - no photos showing

bkatz

All my galleries are showing question marks and the photos are not coming up. The only thing that appears to work is my slideshow.

Anyone know what is going on?:dunno

bkatz

Works using direct connects

bkatz wrote:

All my galleries are showing question marks and the photos are not coming up. The only thing that appears to work is my slideshow.

Anyone know what is going on?

If i go directly to the gallery or use the navbar okay but not from the category page and yes I did empty my cache and I am using Safari at the moment.

denisegoldberg

bkatz wrote:

All my galleries are showing question marks and the photos are not coming up. The only thing that appears to work is my slideshow.

Anyone know what is going on?

Your photos are showing fine on my computer on both IE7 and Firefox. I can see them when going from the navbar or from selecting from the featured galleries or categories.

Can you try a different browser just to rule out something funky with your Safari environment?

--- Denise

bkatz

Starting to come back

denisegoldberg wrote:

Your photos are showing fine on my computer on both IE7 and Firefox.

Have you tried clearing your temp files?

--- Denise

It may be a temporary glitch but some are starting to come back. Try here Denise http://photos.katzclix.com/soccer

denisegoldberg

bkatz wrote:

It may be a temporary glitch but some are starting to come back. Try here Denise http://photos.katzclix.com/soccer

That page looks fine - all thumbs showing. But those are protected galleries so I can't enter them. Maybe one of the SmugHeroes can take a look.

--- Denise

bkatz

Appears to be Safari issue only

denisegoldberg wrote:

That page looks fine - all thumbs showing. But those are protected galleries so I can't enter them. Maybe one of the SmugHeroes can take a look.

--- Denise

Thanks for the help - it appears to be Safari only -- just reset Safari and did not solve the issue. Firefox is working fine.

caselove

I am having the same issue.. Is there going to be a fix for this issue soon?? If not, Id like to go back to my legacy site and wait a while for all the glitches to be worked out.

zacHer0

caselove wrote: »

I am having the same issue.. Is there going to be a fix for this issue soon?? If not, Id like to go back to my legacy site and wait a while for all the glitches to be worked out.

You bumped a 6 year old thread... Click the New Thread button to start a new thread of your own. You can also email our help desk for more personalized help.

AlmostPractical

I know it's old - but did you solve the problem?

caselove wrote: »

I am having the same issue.. Is there going to be a fix for this issue soon?? If not, Id like to go back to my legacy site and wait a while for all the glitches to be worked out.

caselove - I know that you bumped an old thread - but I am having the same problem. Did you solve it? I have been in contact with support and we are working on it - reset everything, tried a different browser, all to no avail. Would love to hear your outcome and hopefully the solution.