Disk Usage Stat is always zero

hendrikchhendrikch Registered Users Posts: 13 Big grins
edited December 4, 2007 in SmugMug Support
When I go to my Control Panel, I see this:
photos uploaded: 9727 | disk space used: 0 B

Is it a bug?

Also, are those stats real-time?
Cheers,
-hendrik-
http://www.hendrikch.com

Comments

  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited December 4, 2007
    Hi,

    The disk usage stats are currently not working. We have made some improvements recently and the stats have been affected by that. Our engineers are looking into fixing the stats again. I apologize for any inconvenience.

    Yes, the stats are usually updated in realtime, but it can be that there's a slight delay depending on our current workload as stats are not top priority, but having the site running fast. :)

    Sebastian
    Sebastian
    SmugMug Support Hero
  • hendrikchhendrikch Registered Users Posts: 13 Big grins
    edited December 4, 2007
    thanks
    Thanks. Hopefully the stat issue will be fixed soon.

    As for them being real-time, I'm not too particular about that. Even once-a-day update for me will be good enough I think. Of course, having the site running fast will be higher priority, I can understand that, and fully supportive of that.
    Cheers,
    -hendrik-
    http://www.hendrikch.com

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