9 x 12 reprint desired
jww
Registered Users Posts: 449 Major grins
Greetings!
Ok... This was probably my fault.. (again)
On order #394258, I had contacted the customer that he had the crop way too close and I advised him that it would be a better choice to not crop or get a 9 x 12. He told me he would be fine with it the way it was and allowed it to ship as I "thought" I had the crop adjusted ok. Possibly I goofed and didn't do the workaround to adjust the crop and have it "stick". I honestly can't remember, but in looking at the order.. <SIGH>not a good crop.
I know it has been quite awhile, but he had contacted me about a few other photos and I was curious about the quality of the prints he had gotten and happened to mention this order. He said the print was awesome except the car was chopped off a bit. He had even ordered another photo and didn't say anything as he had chaulked it up to lessons learned.
I told him I didn't want him to live with that at all and do whatever I could to get him a reprint.
:bow So I was hoping to get a reprint and instead of an 8 x 10, possibly just send him a 9 x 12 and cover the difference out of my pocket.
I know... I shouldn't offer 8 x 10's with quite a few of my shots are pretty tight, but some folks plead with me to keep them included as they like to match other photo sizes they have already.
So a thousand pardons, but can we work something out?
purty please!?! :wink
Santa, I've been vury vury good this year!!
{mostly}
Thanks!
Ok... This was probably my fault.. (again)
On order #394258, I had contacted the customer that he had the crop way too close and I advised him that it would be a better choice to not crop or get a 9 x 12. He told me he would be fine with it the way it was and allowed it to ship as I "thought" I had the crop adjusted ok. Possibly I goofed and didn't do the workaround to adjust the crop and have it "stick". I honestly can't remember, but in looking at the order.. <SIGH>not a good crop.
I know it has been quite awhile, but he had contacted me about a few other photos and I was curious about the quality of the prints he had gotten and happened to mention this order. He said the print was awesome except the car was chopped off a bit. He had even ordered another photo and didn't say anything as he had chaulked it up to lessons learned.
I told him I didn't want him to live with that at all and do whatever I could to get him a reprint.
:bow So I was hoping to get a reprint and instead of an 8 x 10, possibly just send him a 9 x 12 and cover the difference out of my pocket.
I know... I shouldn't offer 8 x 10's with quite a few of my shots are pretty tight, but some folks plead with me to keep them included as they like to match other photo sizes they have already.
So a thousand pardons, but can we work something out?
purty please!?! :wink
Santa, I've been vury vury good this year!!
{mostly}Thanks!
0
Comments
Sebastian
SmugMug Support Hero
Hi Sebastian,
Duh... yes... I meant 8 x 12.. Not sure what I was thinking there... Perhaps too many yummy holiday treats has infected my poor lil head!!
Thanks so much!
jww