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I can't get my pictures onto my laptop

Barefoot and NaturalBarefoot and Natural Registered Users Posts: 586 Major grins
edited January 7, 2008 in Digital Darkroom
Hi everyone and Happy Holidays!!
I just got a new laptop (acer...please don't laugh) and I have my Canon 20d hooked up to it and put my Lightroom software and my Photoshop software on and downloaded the camera driver.......I try to import my pictures into Lightroom and it keeps telling me "there are no photos to import".

What am I doing wrong?
Yes, there are pictures on my card and yes, the camera is on.
My manual does not say to do anything special to my camera.

Please can someone help me......it can't be this hard!!

Thank you all,
Heather

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    ian408ian408 Administrators Posts: 21,919 moderator
    edited December 28, 2007
    I'm moving this out of Accessories and into The Big Picture.

    Generally, you will use LR to import the images from your camera. You will
    need a driver installed for windows to recognize the camera.

    Have you installed the camera driver and does windows see the camera when
    you plug it in?
    Moderator Journeys/Sports/Big Picture :: Need some help with dgrin?
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    Art ScottArt Scott Registered Users Posts: 8,959 Major grins
    edited December 28, 2007
    My suggestion is to make sure you ahve the latest updates from both Adobe and canon.....or to purchase a card reader to do the downloading (they show up in my computer as a hard drive...but so should your camera (I think)....I have never down loaded images this way as I was told it would be way sloww and uses enourmous energy from camera.....


    Good Luck
    "Genuine Fractals was, is and will always be the best solution for enlarging digital photos." ....Vincent Versace ... ... COPYRIGHT YOUR WORK ONLINE ... ... My Website

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    SloYerRollSloYerRoll Registered Users Posts: 2,788 Major grins
    edited December 29, 2007
    Art Scott wrote:
    or to purchase a card reader to do the downloading
    15524779-Ti.gif
    These are great timesavers and are very inexpensive.
    Worth every penny.
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    BikePilotBikePilot Registered Users Posts: 99 Big grins
    edited December 29, 2007
    double check that you have the right driver from canon. Go to their support site and select downloads, be sure to enter your operating system then dl and instal the driver it gives you.
    Josh


    Sony DSC-S85 (point and shoot)
    Panasonic LX1
    Olympus 770SW

    In the market for a dslr
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    joshhuntnmjoshhuntnm Registered Users Posts: 1,924 Major grins
    edited December 29, 2007
    Did you try outside of lightroom--from my computer does it show up? If so, can you right click and click get pictures?

    There woudl be a separate step, then to get them into lightroom.
    Josh
    Las Cruces Photographer / Las Cruces Wedding Photographer
    Other site
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    Barefoot and NaturalBarefoot and Natural Registered Users Posts: 586 Major grins
    edited December 29, 2007
    Thank you everyone!
    I think I am going to get a card reader. I used to have one and it broke (Digital Concepts) so do you recommend any specific brand or what I should really be looking for?

    Thank you again....

    I did go to the Canon website and download the updated driver for Windows Vista and I can "see" my camera on there but it still says "no Pictures". I went ahead and downloaded them to my external hard drive from my other computer and could get them on my laptop from there.

    New to the whole laptop thing....
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    Moogle PepperMoogle Pepper Registered Users Posts: 2,950 Major grins
    edited December 29, 2007
    I would definitely go with a card reader. Not only is it easier, you don't need to keep your camera on to transfer!

    I have a Lexar card reader, which was about $20 dollars. Pretty good for its read and write speed.

    As for the laptop, I use Acer too! But maybe somewhere along the transfer and read process, Vista, might cause some conflict of interest. Maybe.
    Food & Culture.
    www.tednghiem.com
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    ShebaJoShebaJo Registered Users Posts: 179 Major grins
    edited January 1, 2008
    Ptp
    Barefoot and Natural wrote:
    Thank you everyone!
    I think I am going to get a card reader. I used to have one and it broke (Digital Concepts) so do you recommend any specific brand or what I should really be looking for?

    Thank you again....

    I did go to the Canon website and download the updated driver for Windows Vista and I can "see" my camera on there but it still says "no Pictures". I went ahead and downloaded them to my external hard drive from my other computer and could get them on my laptop from there.

    New to the whole laptop thing....
    If you have your 20d connected via usb cord... you need communication set to PTP for the computer to pick up the pics.

    disconnect the usb cord
    then
    open the menu file on your 20d
    go to the tools menu (gold or yellow menu)
    choose "communication" option
    it will offer you the choice of "normal" or "PTP"
    set to "PTP"
    go back to main menu
    turn your camera off
    hook up the usb cord
    turn on your camera...
    it should pick up your pics

    Yes, card readers are great, but, PTP works too. ;)
    Sheila aka ShebaJo
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    IcebearIcebear Registered Users Posts: 4,015 Major grins
    edited January 4, 2008
    ShebaJo wrote:
    If you have your 20d connected via usb cord... you need communication set to PTP for the computer to pick up the pics.

    Yes, card readers are great, but, PTP works too. ;)

    And the coolest thing is that now you can shoot tethered and instantly view your image in Lightroom, and not have to squint to see the stoopid little LCD on the back of the camera.
    John :
    Natural selection is responsible for every living thing that exists.
    D3s, D500, D5300, and way more glass than the wife knows about.
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    Barefoot and NaturalBarefoot and Natural Registered Users Posts: 586 Major grins
    edited January 5, 2008
    ShebaJo wrote:
    If you have your 20d connected via usb cord... you need communication set to PTP for the computer to pick up the pics.

    disconnect the usb cord
    then
    open the menu file on your 20d
    go to the tools menu (gold or yellow menu)
    choose "communication" option
    it will offer you the choice of "normal" or "PTP"
    set to "PTP"
    go back to main menu
    turn your camera off
    hook up the usb cord
    turn on your camera...
    it should pick up your pics

    Yes, card readers are great, but, PTP works too. ;)



    clap.gifclapwings.gifYES!! Thank you for that!! It worked wonderfully!

    Thank you thank you thank you!!!
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    ShebaJoShebaJo Registered Users Posts: 179 Major grins
    edited January 7, 2008
    Barefoot and Natural wrote:
    clap.gifclapwings.gifYES!! Thank you for that!! It worked wonderfully!

    Thank you thank you thank you!!!

    You are WELCOME :ivar
    It is very frustrating when you know it should work, but it won't.
    Glad it worked for you. wings.gif
    Sheila aka ShebaJo
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