Domain Issue

Vivianne

Hi all,

I am a new user.....I have updated my domain name as per the instructions and pointed the CNAME to 63.81.134.23 and setup the domain name in my control panel yet when I try and go to my domain neamatt.com I get to (http://63.81.134.23/) smugmug's home page and not to my account.

any ideas?

Viv

Andy

Vivianne wrote:

Hi all,

I am a new user.....I have updated my domain name as per the instructions and pointed the CNAME to 63.81.134.23 and setup the domain name in my control panel yet when I try and go to my domain neamatt.com I get to (http://63.81.134.23/) smugmug's home page and not to my account.

any ideas?

Viv

Hi, our instructions
http://www.smugmug.com/help/professional-accounts
do not say to point to an ip address - they say to point your CNAME to www.smugmug.com - please write our help desk, http://www.smugmug.com, we have a specialist that can help you