Processing Image

Rene`Rene` Registered Users Posts: 207 Major grins
edited January 8, 2008 in SmugMug Support
I uploaded some images last night. It still says processing image. What is going on???

http://www.smugmug.com/gallery/4105785#239393729
Thank's,
Rene`
http://memoriesbyrene.com

Comments

  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited January 8, 2008
    Hi Rene,

    I'm sorry for your troubles. It looks like you uploaded the photos when we were having a temporarily problem with the site. This had been fixed shortly afterwards by our CEO and Chief Geek, Don. Unfortunately, your photos stayed in the processing status. We'll be looking into this.

    Thank you for your patience and understanding.

    Sebastian
    Sebastian
    SmugMug Support Hero
  • Rene`Rene` Registered Users Posts: 207 Major grins
    edited January 8, 2008
    rainforest1155 wrote:
    Hi Rene,

    I'm sorry for your troubles. It looks like you uploaded the photos when we were having a temporarily problem with the site. This had been fixed shortly afterwards by our CEO and Chief Geek, Don. Unfortunately, your photos stayed in the processing status. We'll be looking into this.

    Thank you for your patience and understanding.

    Sebastian

    So do I have to reupload??
    Thank's,
    Rene`
    http://memoriesbyrene.com
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited January 8, 2008
    Rene` wrote:
    So do I have to reupload??
    Only if you need the photos right now. Then please move the currently processing photos into a different gallery so that we can still use the images to look into the problem.

    Otherwise, stay tuned and we'll be fixing it for you.

    Thanks,
    Sebastian
    Sebastian
    SmugMug Support Hero
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