Can't see my settings?

Francois

I seem to have problems accessing some tabs in my Control Panel (like Settings, Pro, etc.). I AM logged in (I can 'edit' everywhere on my site) and I am a Pro user since 4 years. Still, the system keeps telling me I am logged in as a guest. I don't understand what I am doing wrong ? Is there a second log-in somewhere?

Francois

rainforest1155

Hi Francois,

I'm sorry for your troubles. Yes, there is a second login. It appears that you've accidentally set the same password for your guest password as you have for your regular login.

Please request a new password on the login page by clicking on 'forgot password?' and entering your email address. Then, we'll send you a new password to your email address.

That'll help you to login again. Then you can set a different password for the guest password. You can't disable a guest password after it has been set. For more details on that, go here:
http://www.smugmug.com/help/guest-passwords

If you're still having problems with logging in with your account, contact us at the help desk.

Sebastian

Francois

Hi Sebastien,

that worked, thank you kindly for your quick response !

Francois