Can't remove product from dig. downloads

MarkjayMarkjay Registered Users Posts: 860 Major grins
edited January 16, 2008 in SmugMug Pro Sales Support
I am scratching my head trying to figure out why I can not seem to remove youth sweatshirts from being offered as a product for purchase in my galleries?

Can any one help?

I have double, triple checked that there is nothing showing in youth sweatshirts (I just entered 0.00 like I did with ALL my other galleries) in the way of set pricing, yet the product keeps showing up. If you click on one of my photos and click buy photo, the ONLY thing that is supposed to be appearing are commercial use digital downloads, not the youth sweatshirts for sale in Merchandise.
Weird.

I'm working on making these galleries appear 4 across so you'll scroll to see the four galleries... for now
here's the site galleries area: http://360photostock.smugmug.com/Business
Markjay
Canon AE1 - it was my first "real camera"
Canon 20D - no more film!

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited January 15, 2008
    Markjay wrote:
    I am scratching my head trying to figure out why I can not seem to remove youth sweatshirts from being offered as a product for purchase in my galleries?

    Can any one help?

    I have double, triple checked that there is nothing showing in youth sweatshirts (I just entered 0.00 like I did with ALL my other galleries) in the way of set pricing, yet the product keeps showing up. If you click on one of my photos and click buy photo, the ONLY thing that is supposed to be appearing are commercial use digital downloads, not the youth sweatshirts for sale in Merchandise.
    Weird.

    I'm working on making these galleries appear 4 across so you'll scroll to see the four galleries... for now
    here's the site galleries area: http://360photostock.smugmug.com/Business
    Try it now...
  • denisegoldbergdenisegoldberg Administrators Posts: 14,361 moderator
    edited January 15, 2008
    Andy wrote:
    Try it now...
    I guess I'm the trouble-maker who saw this in the first place...

    Still shows the youth sweatshirt for sale in all but the first gallery.
    Example: http://360photostock.smugmug.com/gallery/4163536#243053303

    I'm running IE7 & Firefox on XP.

    --- Denise
  • MarkjayMarkjay Registered Users Posts: 860 Major grins
    edited January 15, 2008
    Sorry....... still trouble!
    I'm STILL seeing the youth sweatshirt for sale. Annoying me even more, is that it's the FIRST thing that is seen for sale!

    EVERY gallery, except for my All Business gallery is showing this sweatshirt for sale and.... I have 0.00 in the custom pro pricing!

    http://360photostock.smugmug.com/Business

    Anyone able to work out this problem?
    I'm a little frustrated by this stupid little quirk.

    Thank you,
    Markjay


    Andy wrote:
    Try it now...
    Markjay
    Canon AE1 - it was my first "real camera"
    Canon 20D - no more film!
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited January 16, 2008
    Markjay wrote:
    I'm STILL seeing the youth sweatshirt for sale. Annoying me even more, is that it's the FIRST thing that is seen for sale!

    EVERY gallery, except for my All Business gallery is showing this sweatshirt for sale and.... I have 0.00 in the custom pro pricing!

    http://360photostock.smugmug.com/Business

    Anyone able to work out this problem?
    I'm a little frustrated by this stupid little quirk.

    Thank you,
    Markjay
    Have you put the price in at $0 for the youth sweatshirts, and updated your pricing? Try that please.
  • MarkjayMarkjay Registered Users Posts: 860 Major grins
    edited January 16, 2008
    RE: Updating the pricing
    Fixed: Andy, I swear that box had zero in it, all three times I checked it....
    today it had nothing in it at all.

    Thank you for following up with me on this.
    Andy wrote:
    Have you put the price in at $0 for the youth sweatshirts, and updated your pricing? Try that please.
    Markjay
    Canon AE1 - it was my first "real camera"
    Canon 20D - no more film!
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