Jan 17th Site Issue

AndyAndy Registered Users Posts: 50,016 Major grins
edited January 20, 2008 in SmugMug Support
Hi everyone,

We're very sorry about the outage tonight - our engineers are working as fast as possible on restoring things to normal. More as we get it.
Andy

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Comments

  • bkatzbkatz Registered Users Posts: 286 Major grins
    edited January 18, 2008
    Andy wrote:
    Hi everyone,

    We're very sorry about the outage tonight - our engineers are working as fast as possible on restoring things to normal. More as we get it.
    Andy -

    I love the new graphic. It is nice to see this to know there is a problem. I never worry that you are fixing it but I like the way you are informing on this one.:D
    Cheers,
    Brian
    http://photos.katzclix.com
    blog - http://blog.katzclix.com
  • cwphotoscwphotos Registered Users Posts: 763 Major grins
    edited January 18, 2008
    Like the new method of notifying though the graphic looks a bit childish to people coming to my business site. Hope it gets resolved soon.
    ====My Gear=====
    Canon 5D Mk.2/Grip || Canon 7D Backup
    17-40 f/4L || 70-200 f/2.8L IS || 100mm f/2.8L Macro || 24-70mm f/2.8L
    Wedding Photographer
    www.cwphotos.net
  • Marc LangilleMarc Langille Registered Users Posts: 58 Big grins
    edited January 18, 2008
    thanks for the update Andy
    I agree that the new notice is nice to have (instead of "unable to reach... " or some similar message), and I appreciate your post.

    Regards,
    Marc
    Marc Langille
    http://www.marclangille.com
  • MarkjayMarkjay Registered Users Posts: 860 Major grins
    edited January 18, 2008
    Holy smokes!
    Holy smokes... this must be "a doozy" :-)

    Timing could not have been better, I was sending out an email blast to the web designers and printers about my site being nearly finished...
    guess they were in for a big surprise if they took a peek tonight :-(

    Smugmug is still the best! As long as they can cut down on these service interruptions. Wouldn't want to be in their shoes (the pressure must be huge)

    Markjay
    Andy wrote:
    Hi everyone,

    We're very sorry about the outage tonight - our engineers are working as fast as possible on restoring things to normal. More as we get it.
    Markjay
    Canon AE1 - it was my first "real camera"
    Canon 20D - no more film!
  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited January 18, 2008
    Andy wrote:
    Hi everyone,

    We're very sorry about the outage tonight - our engineers are working as fast as possible on restoring things to normal. More as we get it.

    Things seem to be working now. Are things officially back now?
    --John
    Homepage • Popular
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     Always include a link to your site when posting a question
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited January 18, 2008
    jfriend wrote:
    Things seem to be working now. Are things officially back now?

    Yeah. Except for stats are showing 0 right now, we're looking into it.... Stay tuned please.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited January 18, 2008
    Andy wrote:
    Yeah. Except for stats are showing 0 right now, we're looking into it.... Stay tuned please.
    Temporary Read Only mode right now while Don works on Stats -sorry about that!
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • papajaypapajay Registered Users Posts: 441 Major grins
    edited January 18, 2008
    Email Share down too?
    Andy wrote:
    Temporary Read Only mode right now while Don works on Stats -sorry about that!

    Don't know if it's related to the outage or not, but I just tried (unsuccessfully) to send an email share.
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited January 18, 2008
    papajay wrote:
    Don't know if it's related to the outage or not, but I just tried (unsuccessfully) to send an email share.
    Correct, it won't work right now, sorry!
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited January 18, 2008
    Andy wrote:
    Correct, it won't work right now, sorry!
    Should be out of read-only mode and back to normal, stats as well.

    Sorry everyone!
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • bhambham Registered Users Posts: 1,303 Major grins
    edited January 20, 2008
    Do you mind telling us what happened to cause this, and is the Jan 20th outage related as well?
    "A photo is like a hamburger. You can get one from McDonalds for $1, one from Chili's for $5, or one from Ruth's Chris for $15. You usually get what you pay for, but don't expect a Ruth's Chris burger at a McDonalds price, if you want that, go cook it yourself." - me
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