Link to Digital Download

RogersDA

Sold a digital download, but customer email says they can't find the link to get the download

I went to your website and purchased a hi-res image of the new patent office (lo-res attached). I would now like to download it, but I’m having trouble getting back to the page where I can do that. Could someone either call me or send me the image?
Thanks!

Can someone from Smugmug provide me a link that I can use to email her?

Andy

Hi, it's in the order email we sent them the moment the order was made - and I just sent it again, to your customer. Please email our Support Heroes at the help desk if your customer isn't receiving our emails, thanks! It's order #492761.

RogersDA

Andy wrote:

Hi, it's in the order email we sent them the moment the order was made - and I just sent it again, to your customer. Please email our Support Heroes at the help desk if your customer isn't receiving our emails, thanks! It's order #492761.

Thanks, Andy.

I just sent her an email to see if she got the emails.

RogersDA

RogersDA wrote:

Thanks, Andy.

I just sent her an email to see if she got the emails.

All o.k. now. Thanks again, Andy