Nothing showing in Private gallery

kris10kris10 Registered Users Posts: 181 Major grins
edited January 27, 2008 in SmugMug Support
I'm getting quite irritated with these little "gallery" issues I'm having. I posted one a while back about pictures not showing in their placeholders. It still does that but now I have another issue to go with that one. I just uploaded a small screenshot image to my private gallery where I keep all of my "site" stuff and things that I need a link to post somewhere. After I uploaded this image, I tried to go to it and when I went into the gallery, none of my stuff shows up. I'm logged in so I don't see why I'm not able to see anything that's in the gallery. It's a private gallery and here's the path. http://www.herrmannphotography.com/gallery/1976714

I've also included a screenshot of the gallery via attachement. This is part of my problem. I use this gallery to embed images for whatever reason into threads and I can't do that if I can't see my gallery contents.
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Comments

  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited January 27, 2008
    Hi Kris,

    I'm sorry to hear about your troubles. This looks like your Internet Explorer might be blocking our javascript. First of all, you should be able to access your gallery by switching the gallery view style to traditional. You can do this by traditional from the drop down menu in the top right corner of the gallery.

    In order to troubleshoot the problem, try clearing yoru browser cache by following these instructions:
    http://www.smugmug.com/gallery/3232576

    If that doesn't help, check on your security and privacy settings in Internet Explorer. You can find them in the Tools menu > Internet Options > Security tab. Make sure that the security level is set to medium (not medium-high) and that the protected mode is disabled. In the privacy tab set the level as well to medium.

    If you continue to have this problem, please email us at the help desk with a link to this dgrin thread: http://www.smugmug.com/help/emailreal

    I hoppe this helps,
    Sebastian
    Sebastian
    SmugMug Support Hero
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