Videos not playing

LesLes Registered Users Posts: 76 Big grins
edited February 1, 2008 in SmugMug Support
I related this problem in the Video thread but did not get a response.

Last night, all of my eight (8) videos stopped working. When trying to play a video, got nothing but the Quicktime/? error. Found out though, all my videos ran perfectly when I was logged in to make changes. I've checked with two of my clients and they are unable to play videos also. One other person has posted regarding this problem in the video thread.

What is going on?

Les

Comments

  • richWrichW Registered Users Posts: 941 Major grins
    edited February 1, 2008
    Les you you post a link to your site so we can take a look? If you like, you can email the Help Desk with the link too: http://www.smugmug.com/help/emailreal
  • LesLes Registered Users Posts: 76 Big grins
    edited February 1, 2008
    Problem found
    Thanks for the offer but I finally found the problem. Evidently last night something caused my external link checks in customization to be unchecked. Once I checked them again, the videos began playing again. Evidently Ext Link does not have to be checked for videos to play in Firefox but they do have to be checked to play in IE.

    Again, thanks.

    Les
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