Sample from Graphistudio

NikolaiNikolai Registered Users Posts: 19,035 Major grins
edited February 29, 2008 in Mind Your Own Business
Arrived today, UPS from Italy. Huge book, fine suitcase, smaller books, the works. All - free of charge! :ivar

I must say I'm genuinely impressed by the level of customer service thus far. The US representative calls me pretty much every month to offer her help or just to touch base with me in case I need anything or have a question. Not a single time during those conversation, however, I felt a single bit of a pressure to sell me something - and I'm fairly sensitive to these things...

WTG, Graphistudio! :thumb
"May the f/stop be with you!"

Comments

  • Art ScottArt Scott Registered Users Posts: 8,959 Major grins
    edited February 27, 2008
    Your elation is definite......but how about sharing a foto or deux to see actually what you received...........please.
    "Genuine Fractals was, is and will always be the best solution for enlarging digital photos." ....Vincent Versace ... ... COPYRIGHT YOUR WORK ONLINE ... ... My Website

  • urbanariesurbanaries Registered Users Posts: 2,690 Major grins
    edited February 27, 2008
    funny, mine arrived today too. I ordered the sample kit in August. I wouldn't exactly call that stellar customer service rolleyes1.gif

    But seriously the products are amazing, and hey, it's the greatest sample packet I've seen for free! Maybe I'll get around to posting some pics....
    Canon 5D MkI
    50mm 1.4, 85mm 1.8, 24-70 2.8L, 35mm 1.4L, 135mm f2L
    ST-E2 Transmitter + (3) 580 EXII + radio poppers
  • NikolaiNikolai Registered Users Posts: 19,035 Major grins
    edited February 28, 2008
    Art Scott wrote:
    Your elation is definite......but how about sharing a foto or deux to see actually what you received...........please.
    Ask and thou shalt recieve :ivar

    1: It was shipped Monday via UPS from Italy and arrived to my home in SoCal Wednesday before I got from work. I wish some domestic companies were like that...:

    259711748_gXAWq-XL.jpg

    2: Very nice packaging:

    259711701_LH9Ri-XL.jpg

    3: The content of the box - yes, the fine leather case was in...:

    259711785_trRiP-XL.jpg

    4: The folder contained the price list and some very nice promos - how about 50(!) 4'x5' books FREE (well alongside with the primary order, but it's still $510 value:-):

    259711810_P9dWo-XL.jpg

    5: Smaller books and design manual inside the envelope:

    259711857_issyR-XL.jpg

    6: Finally - the case. The contents is wrapped in a soft cloth.:

    259711896_G5Pvy-XL.jpg

    7: Inside is 50 page hard (very hard:-) cover large sample book with variety of page material and styles.:

    259711941_p96PW-XL.jpg

    8: One of the layout samples:

    259711980_pbc8B-XL.jpg

    9: Both book and pages are made to last.:

    259712006_SDTvb-XL.jpg

    The small gallery with this pics is here: http://nik.smugmug.com/gallery/4420092_5k7cK

    Enjoy!
    "May the f/stop be with you!"
  • leaforteleaforte Registered Users Posts: 1,948 Major grins
    edited February 28, 2008
    Great walk through! I felt like I got the package myself!
    Growing with Dgrin



  • NikolaiNikolai Registered Users Posts: 19,035 Major grins
    edited February 28, 2008
    leaforte wrote:
    Great walk through! I felt like I got the package myself!
    Thanks! thumb.gif
    Register with them and you will - eventually - get one, too! ;-) mwink.gif
    "May the f/stop be with you!"
  • NikolaiNikolai Registered Users Posts: 19,035 Major grins
    edited February 28, 2008
    I totally forgot to mention that it was no other than Shay Stephens who introduced me to this wonderful service provider during his Wedding Photographer Boot Camp in Sandy Eggo last September....bowdown.gifthumb.gifiloveyou.gif
    "May the f/stop be with you!"
  • anwmn1anwmn1 Registered Users Posts: 3,469 Major grins
    edited February 28, 2008
    So how does quality and pricing compare to Mac, Blurb, etc.??

    Turn around time, templates w/ drop in photos or full customization, and all the other usual book questions?
    "The Journey of life is as much in oneself as the roads one travels"


    Aaron Newman

    Website:www.CapturingLightandEmotion.com
    Facebook: Capturing Light and Emotion
  • NikolaiNikolai Registered Users Posts: 19,035 Major grins
    edited February 28, 2008
    anwmn1 wrote:
    So how does quality and pricing compare to Mac, Blurb, etc.??

    Turn around time, templates w/ drop in photos or full customization, and all the other usual book questions?
    It's expensive, but you get what you paid for. You need to see it IRL to get the feeling. Quality is outstanding. And they do all the design, so all you have to do is to send them the piccies (via FTP or on a CD/DVD).
    "May the f/stop be with you!"
  • evorywareevoryware Registered Users Posts: 1,330 Major grins
    edited February 29, 2008
    How long did it take you to get the sample Nik?
    Canon 40D : Canon 400D : Canon Elan 7NE : Canon 580EX : 2 x Canon 430EX : Canon 24-70 f2.8L : Canon 70-200mm f/2.8L USM : Canon 28-135mm f/3.5 IS : 18-55mm f/3.5 : 4GB Sandisk Extreme III : 2GB Sandisk Extreme III : 2 x 1GB Sandisk Ultra II : Sekonik L358

    dak.smugmug.com
  • NikolaiNikolai Registered Users Posts: 19,035 Major grins
    edited February 29, 2008
    evoryware wrote:
    How long did it take you to get the sample Nik?
    I registered with them around mid-November. When they first contacted me to set up an account, they have apologized in advance that due to a holiday season they will not be able to send the "welcome basket" immediately. In the several followup calls whcih I mentioned in my earlier post they continued to ensure me that it will come as soon as they can start producing a new batch of them. I was not in a hurry, and feeling constant suport I didn't worry about it.
    "May the f/stop be with you!"
  • ChatKatChatKat Registered Users Posts: 1,357 Major grins
    edited February 29, 2008
    Graphi
    I have the Graphi Samples too - for quite a while. They are stunning.

    But, I have NEVER heard from the Graphi Rep. Not once. Also, there are a number of threads with real customer service issues over at the Digital Wedding Forum.

    Apparently there are some real growing pains and communications issues being in Italy with them.

    All of that said, I have been sourcing out other book vendors to have some unique things for my studio. Those studio samples are pricey....but there are some very nice ones out there.
    Kathy Rappaport
    Flash Frozen Photography, Inc.
    http://flashfrozenphotography.com
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