Photos not showing up when going to homepage!

NeptuneNeptune Registered Users Posts: 136 Major grins
edited March 5, 2008 in SmugMug Support
Hello this ok morning!

I have been experiencing an issue the past few times a day over the past week or so when I go to my page...

www.opticaltranquility.com

I get a message that the galleries are not present and when I click on the galleries link...it mentions the same but one I login navigate through every link at the top of my page it then fixes itself. Weird but frustrating!!!

I not happy as this could be happening to everyone going to my site and possibly being turned away possible clients because of the server for some reason not recognizing something and I dont know but it is happening a lot lately and was wondering if anyone else was having the same issue and if there is a fix in place.

Thanks for all advice an help with this issue!!!

Comments

  • PhyxiusPhyxius Registered Users Posts: 1,396 Major grins
    edited March 5, 2008
    Hmmmm, I'm not a support hero so I can't get into see your gallery settings, but is it at all possible that they're set to private/unlisted? Can you view your galleries when you're logged on?

    It appears that your images are still there. I clicked on your "links" tab and the images there are from your smugmug galleries and they still show - http://opticaltranquility.smugmug.com/photos/121204820-S.jpg

    Your other galleries - Surfing, Panoramic, Waves, Links, Services, and Guestbooks all seem to work.

    Here's more information on unlisted and private galleries - SmugHelp - Private
    Christina Dale
    SmugMug Support Specialist - www.help.smugmug.com

    http://www.phyxiusphotos.com
    Equine Photography in Maryland - Dressage, Eventing, Hunters, Jumpers
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