private galleries?

Byam

I use my smugmug to share photo's with family & friends. All galleries are private/password protected. The statistics for one gallery seem very odd. Why would the number of medium views far exceed that of thumbnail views?:dunno

This is only my 2nd month on smugmug and the statistics for this particular gallery were similar last month. No other gallery comes close to this one as far as statitistics go but it is one of the smallest galleries with only 20 photos in it.



Byam

Ben

Byam wrote:

I use my smugmug to share photo's with family & friends. All galleries are private/password protected. The statistics for one gallery seem very odd. Why would the number of medium views far exceed that of thumbnail views?

This is only my 2nd month on smugmug and the statistics for this particular gallery were similar last month. No other gallery comes close to this one as far as statitistics go but it is one of the smallest galleries with only 20 photos in it.

http://rander23.smugmug.com/homepage/statsgraph.mg?tiny=18&thumb=20&medium=21930&large=2717&original=0

Byam

click on that one graph, and see if any of the photos have a MUCH higher medium image view than the rest of the photos. If so, they are probably linked into a messageboard somewhere.

If they all have the same number roughly, perhaps someone turned on slideshow and left it running indefinitely (walked away, minimized the window)... and was not caching the images.

rainforest1155

Just as Ben said they might by linked in a forum somewhere for whatever reason.
If you really want them private and only be viewed in your galleries just turn the external linking in the gallery options off. This way the pictures can't be directly accessed from outside of smugmug.

I just had a look at the graph you included in your post, this is really heavy...over 20 000 hits on a medium photo ...this is a huge amount.

Try what I said and see how it's developes.

EDIT: Are you sure the galleries are private? When I go to your page I see:
Digital: 70 galleries with 4801 photos
Scanned: 31 galleries with 2004 photos
Other: 1 gallery with 4 photos

Sebastian

Byam

rainforest1155 wrote:

Just as Ben said they might by linked in a forum somewhere for whatever reason.
If you really want them private and only be viewed in your galleries just turn the external linking in the gallery options off. This way the pictures can't be directly accessed from outside of smugmug.

I just had a look at the graph you included in your post, this is really heavy...over 20 000 hits on a medium photo ...this is a huge amount.

Try what I said and see how it's developes.

EDIT: Are you sure the galleries are private? When I go to your page I see:
Digital: 70 galleries with 4801 photos
Scanned: 31 galleries with 2004 photos
Other: 1 gallery with 4 photos

Sebastian

They are, or should be password protected. I'll try turning off external linking. I just thought it was weird because the person who this gallery is of doesn't have a computer so I know it isn't them who is looking at it.

rainforest1155

Byam wrote:

They are, or should be password protected. I'll try turning off external linking. I just thought it was weird because the person who this gallery is of doesn't have a computer so I know it isn't them who is looking at it.

Password protected does not mean protect the pictures from being directly linked. Somebody who had access to them is able to post them on forums for everyone to look at if external linking isn't turned off.

You can try it on your own by right-clicking on a picture, chose properties and then copy the address (url) to the clipboard. You can now paste the url in a browser-window and there will be no password check or so even if you log yourself off of smugmug.

Hope you get my point. If not feel free to shoot further questions.

Sebastian

flyingpylon

This is a good example of why it would be nice to be able to get further detail about hits on your images. When there's a problem, it's easy to say "oh, it must be linked from a message board" but that does very little to help solve the problem. There's only a zillion different message boards out there... if one of them were stealing my bandwidth I'd want to be able to find out which one it was. However, I also realize that something like a raw log file would be overwhelming for most users.

Just out of curiosity, is it possible to contact support with a specific issue and have them research where the hits are coming from?

rainforest1155

flyingpylon wrote:

This is a good example of why it would be nice to be able to get further detail about hits on your images. When there's a problem, it's easy to say "oh, it must be linked from a message board" but that does very little to help solve the problem.
Just out of curiosity, is it possible to contact support with a specific issue and have them research where the hits are coming from?

Thanks for bringing this up, this is something I also would like to be able to and I didn't wanted to take the easy road with my advice, but it's the only advice I knew of to give. As there are no possebilities availiable to further investigate such traffic leaks.

I don't even mind digging in huge raw log files. So I'm all ears for such emergency solutions! I really like to know where my visitors come from.
(concerning this topic, I still got a thread waiting for an answear )

Sebastian

Baldy

Whoooo boy... A few times our first year we had Onethumb dig in the logs and find out where images were linked to and our customers were very appreciative. There were many issues, including privacy and how much time it took.

Now that we're approaching a billion image views/month the log files have become seriously huge so it's too time consuming for us to dig into them manually.

I don't know what onethumb would say about making it available in the future but my guess is the privacy issues and enormity of the data would make it very hard.

Nikolai

If you guys only...

Baldy wrote:

Whoooo boy... A few times our first year we had Onethumb dig in the logs and find out where images were linked to and our customers were very appreciative. There were many issues, including privacy and how much time it took.

Now that we're approaching a billion image views/month the log files have become seriously huge so it's too time consuming for us to dig into them manually.

I don't know what onethumb would say about making it available in the future but my guess is the privacy issues and enormity of the data would make it very hard.

.. could provide a (DB?) access to them, at least to ligitimate account owners, we'd take care of the rest:-)
SE, for one, already has local jet/ado database framework support in place, so if I could only get to those logs all the following would be no brainer...

This goes along with my previous request of providing - at least prefiltered and read-only - SQL-like access to SM (meta-)data... Man, it'd be a blast.

Cheers!