Custom Hostname problem

zack75144zack75144 Registered Users Posts: 261 Major grins
edited March 12, 2008 in SmugMug Support
I've registered my domain name through Joker and followed the steps right up to this last one where I get this message. Can anyone get me fixed up?
Thanks in advance.


Warning: That hostname doesn't resolve to SmugMug. This may cause problems with your custom hostname setting. See our help section on custom hostnames.

<!-- Start Body --><TABLE class=formTable cellSpacing=0 cellPadding=0 width=720 border=0><TBODY><TR><TD>




</TD><TD colSpan=2>custom hostname

A domain name you've already pointed to SmugMug using our help page





</TD></TR><TR><FORM action=/homepage/settings.mg method=post><TD class=title>custom hostname:</TD><TD><INPUT class=inputText style="WIDTH: 196px; HEIGHT: 22px" size=25 value=www.zackjonesphotography.net name=Domain></TD><TD class=inputDesc>ex: www.yourdomain.com or photos.yourdomain.com (use lower-case!) - Help.</TD></TR><TR><TD></TD><TD colSpan=2>guest password

A password to give "guests" special privileges





</TD></TR><TR><TD class=title>guest password:</TD><TD><INPUT class=inputText type=password name=GuestPass></TD><TD class=inputDesc>should be different than your account password. allows guests to add and arrange photos - Help.</TD></TR><TR><TD></TD><TD><INPUT class="buttons submit_button" type=submit value=update! name=newpro></TD><TD>




</TD></TR></FORM></TBODY></TABLE>
Zack www.zackjonesphotography.net
EOS 7D, Zeiss 50mm f/1.4, EF 24-70mm f/2.8L, EF 135mm f/2L, EF 200mm f/2.8L II, EF-S 10-22mm f/3.5-4.5 USM, EF 1.4 Ext II, 430EX, ST-E2, Tamrac Velocity 10X & Expeditioner 7 Bags.

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited March 12, 2008
    Hi, your custom host name is pinging to 69.39.226.204 which is NOT us :) It probably means you haven't waited long enough like we say on our help page, 24-48 hours (that's Joker, not us)... if its' something else, write our help desk, ATTN: Doc and we'll get you sorted out in no time :)

    http://www.smugmug.com/help/emailreal
  • zack75144zack75144 Registered Users Posts: 261 Major grins
    edited March 12, 2008
    Thanks Andy. I'll hold off on that. I've got a few other irons in the fire tonight, so I'll likely be asking for more help SOON!rolleyes1.gif
    Zack www.zackjonesphotography.net
    EOS 7D, Zeiss 50mm f/1.4, EF 24-70mm f/2.8L, EF 135mm f/2L, EF 200mm f/2.8L II, EF-S 10-22mm f/3.5-4.5 USM, EF 1.4 Ext II, 430EX, ST-E2, Tamrac Velocity 10X & Expeditioner 7 Bags.
Sign In or Register to comment.