Shopping Cart / Wrong permissions

Pamela

In some of my Galleries, when I try to buy one photo, I get a "wrong permissions", page. If I you multiple photos, the shopping cart works properly.




In Safari

When I try to do the same, the photo page stays up front,and the shopping cart stays in back of photo gallery page.

Barb

Pamela wrote:

In some of my Galleries, when I try to buy one photo, I get a "wrong permissions", page. If I you multiple photos, the shopping cart works properly.




In Safari

When I try to do the same, the photo page stays up front,and the shopping cart stays in back of photo gallery page.

Hi Pamela,

Sorry you are running into problems!

Can you give us a link to a gallery where you are seeing this problem? A gallery where you get the wrong permissions and also the problem in Safari?

Pamela

Barb

In both problems , the only gallery that works correctly is the Wedding Gallery.
All the rest , in Safari , the cart stays behind the photos.
In Firefox, I get wrong permissions.

Andy

Pamela wrote:

Barb

In both problems , the only gallery that works correctly is the Wedding Gallery.
All the rest , in Safari , the cart stays behind the photos.
In Firefox, I get wrong permissions.

Please give us a direct link to a gallery where the cart interface is 'behind' the photos okay?

Pamela

Here is the link where the cart is behind

www.exposed-images.smugmug.com/gallery/3187484_FD9mj

Andy

Pamela wrote:

Here is the link where the cart is behind

www.exposed-images.smugmug.com/gallery/3187484_FD9mj

Hm.. I can't replicate, you did say Safari, yes?

Pamela

yes Andy.

and in Firefox, i get , "wrong permissions"

Andy

Pamela wrote:

yes Andy.

and in Firefox, i get , "wrong permissions"

On Safari, can you please empty your browser's cache, and close, reopen it, and see if the cart is "behind"?

ivar

Andy wrote:

On Safari, can you please empty your browser's cache, and close, reopen it, and see if the cart is "behind"?

And just to confirm, you are using safari and FireFox on a mac, right?

Pamela

Yes Ivar, I am

I emptied the cache, and closed out safari, reopened , and still the same.

I noticed that it is doing this in my wedding gallery too now.

Andy

Pamela wrote:

Yes Ivar, I am

I emptied the cache, and closed out safari, reopened , and still the same.

I noticed that it is doing this in my wedding gallery too now.

Safari Mac, exact version and the Version of Mac OS please? Sorry for the many questions, but we still can't replicate this

Pamela

Andy wrote:

Safari Mac, exact version and the Version of Mac OS please? Sorry for the many questions, but we still can't replicate this

No problem

Safari 2.0.4
Mac OS 10.4.10

Andy

Pamela wrote:

No problem

Safari 2.0.4
Mac OS 10.4.10

Had to power up my olde Powerbook G4 with Safari2 on it. Validated!

it's a quirk with the way safari2 interacts with carbonite theme - is there a reason you haven't updated to the most recent version of Safari, Safari 3? It works great.

Let us know?

Pamela

Well , to be honest with you I didnt really pay attention to any browser updates. If I update this , do I have to uninstall the safari I have now?

Also my firefox is 1.5.0.6
is that why Im getting the wrong permissions when I use that?


For any of these issues, is there something that can be done to fix this, without updating? I just concerned about others who try to make a future purchase.

Andy

Pamela wrote:

Well , to be honest with you I didnt really pay attention to any browser updates. If I update this , do I have to uninstall the safari I have now?

Also my firefox is 1.5.0.6
is that why Im getting the wrong permissions when I use that?


For any of these issues, is there something that can be done to fix this, without updating? I just concerned about others who try to make a future purchase.

Yes by all means update both. No, you don't uninstall anything.

Go to www.mozilla.com for your new firefox (2.0.0.12) is the latest, and you'll get it automatically.

Go to your Apple (upper left on your mac screen) and do "Software Update" for Safari update.

You must update to make the problem go away, if you use Carbonite theme. Safari2 is not current, and the majority of mac users stay fresh (why not you? ) ...

Pamela

Yes , good idea !


Andy, Ivar, Barb

Thank you for your help.
I will update these tonight, Im short on time this morning.